Tata 1mg - Operations Program Manager - Diagnostics Business

Summary :

As an Operations Program Manager for the Diagnostics Business at Tata 1mg, you will oversee the end-to-end operations of lab operations-related projects. Your role will involve solutions, data analysis, and effective communication to drive operational excellence and deliver a seamless customer experience. You will collaborate with cross-functional teams to optimize processes, improve efficiency, and ensure the successful execution of diagnostics Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions

• Own and develop a program with cross-functional projects and difficult goals which impact an entire country
• Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas
• Design metrics and business review documents guiding the operations team through the execution
• Draft and present key documents to leadership, taking an idea from inception to Bachelor's / Master's degree in Business, Operations Management, or a related field
• Proven experience in an operations / program management / continuous improvement role within the ecommerce / heathcare industry.
• Strong analytical and problem-solving skills.
• Excellent project management and organizational abilities.
• Ability to collaborate effectively with cross-functional teams.
• 5+ years of overall work experience

(ref : iimjobs.com)