Kronos System Support Specialist

We are seeking an experienced professional to provide technical support for the Kronos Workforce Management system. This role involves troubleshooting issues related to timekeeping, scheduling, and payroll, as well as configuring and maintaining system settings, user accounts, and security roles within the Kronos application.

• Key Responsibilities :
• Provide timely and effective technical support to end-users
• Troubleshoot issues with timekeeping, scheduling, and payroll
• Configure and maintain system settings, user accounts, and security roles
• Collaborate with HR, Payroll, and IT teams to ensure accurate and timely processing of employee time and attendance data
• Conduct regular system audits to ensure data integrity and compliance with company policies and regulations
• Develop and deliver training sessions on Kronos system functionalities and best practices
• Assist in the implementation of system upgrades, patches, and new features
• Create and maintain documentation for system configurations, processes, and procedures
• Monitor system performance and proactively identify areas for improvement
• Required Skills and Qualifications :
• Technical knowledge of the Kronos Workforce Management system
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Proven experience in providing technical support and training
• Benefits :

This role offers a competitive salary and benefits package, including opportunities for career growth and professional development.

• What We Offer :

A dynamic and supportive work environment, where you can make a real difference in the lives of our employees and customers.