HyperVerge - Senior Solution Architect - Mobile Environments

Solution Design and Technology Adoption :

• Become an expert on HyperVerges APIs, SDKs, and platform, and how to best integrate them into client systems.
• Own and drive relationships with external technical stakeholders from engineers to CTOs to translate business objectives into solutions.
• Maintain a deep understanding of the product and speak with customers about the most relevant features / functionality for their specific business needs
• Work hand-in-hand with HyperVerges Sales team to develop proof of concept applications, present technical demonstrations, and help customers make the most of HyperVerge products
• Discover new problems which the customer has and increase adoption of HyperVerge technology wherever and Delivery :
• Provide technical leadership and guidance to our users while they are building their HyperVerge integrations
• Utilize technical acumen to drive high-quality integrations while accelerating time-to-go-live
• Create technical content (sample code, demos, etc.) to show customers how to implement specific use cases or best practices
• Conduct POCs to ensure that the products meet the clients requirements
• Be the single technical point of contact for our customers and act as an escalation point to drive resolution in a timely, proactive of the Customer :
• Act as a customer advocate internally by sharing feedback with product and engineering teams.
• Identify product gaps or enhancements based on real-world use cases and suggest Competence Building :
• Continuously improve your skills in communication, influence, problem-solving, and client management.
• Maintain composure in high-pressure situations and guide customers through resolution paths.
• Document learnings and build internal knowledge repositories to enable : Calm through Tough Situations :
• Under critical situations faced by the client, maintain calm and works towards resolving the issues faced
• Does not let the client make wrong decisions and acts on correcting the decisions as soon as he is and Problem Solving Skills :
• High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful conclusions from it
• Strong attention to detail - does not let important details slip through the :
• Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs
• Enthusiastic about learning and trying new approaches, best practices, and Communicator :
• Excellent communication and presentation skills
• Can inspire a team to pursue a course of action
• Is honest in communications and reporting; isn't afraid to voice his / her opinion or deliver bad Qualifications :
• Bachelors or Masters degree in Computer Science, Engineering, or a related technical field.
• 3+ years of experience in a customer-facing technical role (solutions engineering, pre-sales, or consulting).
• Prior experience in software development is a strong differentiator and can set you apart.
• Experience working with APIs, mobile environments (Android, iOS, Flutter, React Native), cloud or on-premise platforms, or identity / KYC solutions is a plus.
• Vietnamese candidate with excellent written and spoken English.
• Comfortable working in a fast-paced, global startup environment

(ref : hirist.tech)