Manager, Sales Operations - India

This job is with Cornerstone OnDemand, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Sales Operations Manager (Pune Office)

Position Overview

We are seeking a detail-oriented and data-driven

Sales Operations Manager

to support our America's sales and revenue operations leaders. Based in Cornerstone's Pune Office, the ideal candidate will have 2-3 years of experience working with Americas-based sales teams, a strong track record of driving business insights and operational excellence, and 1-2 years of direct or indirect people management experience.

You will be a key partner to the Americas Field Operations organization, and work collaborative to optimize go-to-market processes and drive sales effectiveness by analyzing pipeline health, opportunity management, renewals, and key performance metrics.

In this role you will...

Serve as the primary point of contact for the Americas' Field Operations leaders and manage the execution of deliverables for the Pune-based sales operations team.

Partner with Americas' Sales, Customer Success, Marketing, and Revenue Operations leaders and team members to support day-to-day operational activities and generate actionable analysis and recommendations.

Analyze sales data to generate actionable insights and recommendations around pipeline coverage, deal progression, forecast accuracy, and renewals performance.

Maintain and enhance reporting dashboards to track KPIs related to sales effectiveness, territory performance, and rep productivity.

Identify and drive process improvements to streamline sales workflows and enhance CRM data hygiene.

Support quarterly business reviews (QBRs), territory planning, and compensation modeling with accurate and timely data.

You've got what it takes if you have...

Minimum

5 years of experience

in Sales Operations, Revenue Operations, or Sales Analytics, with at least 2 years supporting Americas-based go-to-market organizations

1-2 years of people management experience via direct reports and / or indirect program management

Proficiency with key sales tools and platforms such as

Salesforce, Tableau, Clari, ZoomInfo,

and other sales performance, forecasting, and automation tools.

Proven ability to analyze large datasets and distill complex insights into clear, actionable recommendations.

Strong understanding of go-to-market motions including pipeline management, opportunity lifecycle, renewals, and account planning.

Strong communication and collaboration skills, with the ability to influence cross-functional stakeholders.

Highly organized and able to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Experience in SaaS or enterprise software industry.

Familiarity with Salesforce automation and reporting (e.g., building dashboards, workflows).

Experience with SQL, Python, or other data analysis tools is a plus.

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