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Senior Process Executive – International Voice (Inbound Calls)
ConfidentialPune, Bengaluru / Bangalore7 days ago
Job descriptionMinimum 1 year of experience in International Voice (Inbound Customer Support) . Excellent verbal and written communication skills (SVAR C1 / CRT 72%+). Ability to handle customers with empathy, patience, and clarity. Strong problem-solving and interpersonal skills. Full-time 15 years of education with degree certificate & mark sheets. Any Graduate (preferred) . Experience in B2B / inbound voice customer support . Immediate joiners will be given priority. Competitive salary – Up to 5.5 LPA . Opportunity to work with a leading International Customer Support process. Growth opportunities in a global environment. Transport facilities (as per company policy).
Job Title : Senior Process Executive – International Voice (Inbound Calls)
Location : Bangalore / Pune
Experience : Minimum 1 Year (International Customer Support – Inbound Voice)
Compensation : Up to 5.5 LPA
Employment Type : Full-Time (Work From Office)
Shift : 24×7 Rotational (US Shift Timings)
Role Overview
We are looking for experienced Customer Support professionals with strong communication skills and hands-on experience in International Voice – Inbound calls . The ideal candidate should be flexible to work in US shifts (24×7) and be open to a Work From Office model.
Key Responsibilities
- Handle inbound international customer calls and resolve queries effectively.
- Deliver excellent customer service (C1 communication level) with professionalism.
- Ensure adherence to quality and compliance guidelines .
- Manage B2B / inbound voice process efficiently with customer-first approach.
- Work in rotational shifts as per business requirements.
Must-Have Skills
Preferred Qualifications
What We Offer
Apply Now On [HIDDEN TEXT]
Skills Required
International Customer Support, International Voice
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Senior Executive • Pune, Bengaluru / Bangalore
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