Engineer, Active Directory

XPO India Shared Services

Job Title :   Engineer, Active Directory

Reports to : Manager, Technology Infrastructure

Job Grade : Assigned by Comp.

Job Code : 50493

FLSA Status : Exempt

FLSA Category, if Exempt : Assigned by Comp.

EEO Category : Assigned by Comp

Prepared By : Mark Sobczak

Date Approved : Entered by Comp.

Approved By : Entered by Comp.

GENERAL DESCRIPTION :

The Engineer, Active Directory is responsible for the design, implementation, administration, and optimization of the organization's Microsoft Active Directory Environment. This mid-level role focuses on ensuring secure, reliable, and efficient directory services that support identity and access management across the enterprise. Responsibilities include collaborating with cross-functional teams to deliver scalable and resilient identity solutions, leveraging automation and scripting, evaluating system performance, resolving complex issues, and contributing to continuous improvement initiatives aligned with business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Install, configure, and maintain Active Directory forests, domains, and domain controllers
• Manage Group Policy Objects (GPOs), DNS, DHCP, and related services
• Monitor AD replication and system performance, applying patches and upgrades as required
• Create, modify, and deprovision user, service, and computer accounts while maintaining least-privilege access
• Implement and maintain password policies, privileged access controls, and security baselines
• Investigate and resolve authentication failures, replication issues, and trust relationship errors
• Participate in root-cause analysis and continuous service improvement initiatives
• Audit and review access permissions and Group Policies regularly
• Assist with migrations, consolidations, and upgrades of AD environments and related infrastructure
• Maintain accurate design diagrams, configuration documentation, and standard operating procedures
• Recommend improvements for scalability, automation, and disaster recovery

SUPERVISORY RESPONSIBILITIES :

DECISION-MAKING RESPONSIBILITIES :

EDUCATION / EXPERIENCE :

Strong understanding of : AD Site component topology; Forest / Inter-Forest Operations and Topology; AADConnect

CERTIFICATES AND LICENSES :

Desireable Certifications

JOB RELATED COMPETENCIES :

To perform the job successfully, an individual should demonstrate the following competencies :

Analytical Skills –

Identifies and resolves problems

Composes thorough and detailed written technical documentation, procedures, manuals, etc.

Communication Skills –

Writes clearly and informatively while editing work for spelling and grammar mistakes

Time Management Skills –

Demonstrates follow-up skills

Other –

Self-motivated

Technical Competencies :

In-depth knowledge of Active Directory architecture, DNS / DHCP, and Group Policy

WORK ENVIRONMENT & PHYSICAL DEMANDS :

Office / cubicle workspace with moderate noise level

Extended hours including weekends

Able to lift up to 50 pounds

XPO

is an Equal Employment Opportunity Employer (M / F / V / H)

Be part of something big

Skills Required

Dns Management, Azure Active Directory, Microsoft Active Directory, Group Policy Management, Cyberark