The Shri Ram Wonder Years - Faridabad , invites smart, energetic and creative professionals to be a part its family. We are looking for someone who is extremely customer centric and passionate towards new challenges to achieve the goal.
The role primarily focuses on the following :
- Responsible to facilitate the entire admission process for prospective parents & address queries of prospective and existing parents
- Follow up on leads generated through various sources and effective conversion of leads
- Providing in-depth information to prospective parents, this includes counselling
through phone, email, chat, social media and face to face
Identifying references through the existing customer base to increase the prospective parents’ pipelineDetails pertaining to lead discussions & conversion should be updated real-time on ERP softwareMeet and overachieve the given weekly, monthly, and quarterly target in terms of revenue as well as number of enrolments.Handle objections and reasons for negotiation to increase enrolment of the studentMaintain effective communication till the time student is onboardedResponsible for adherence of the inside admission process, tools and data managementExperience : Minimum 1 year of experience. Preference to be given for the candidates who have earlier worked as an Admission Counsellor in a reputed Preschool.
Qualification : Graduate or Post Graduate
Key Skills :
Good Communication skills.Must be quick learnerAbility to handle pressurePrior experience of customer handlingReadiness for work in a target-based role.MS Office proficient with skills to handle ERPFEMALE CANDIDATES ONLY