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Sr Customer Success Consultant

Sr Customer Success Consultant

ConfidentialGurgaon / Gurugram
18 days ago
Job description

Key Deliverables

  • Implement and support Safetrax for corporate and fleet clients
  • Act as a single point of contact for client satisfaction and issue resolution
  • Develop and execute short- and long-term growth strategies for accounts
  • Drive client success through automation and consultative engagement

Role Responsibilities

  • Manage client queries and provide timely resolutions
  • Align internal teams for smooth project delivery and support
  • Maintain strong client relationships to grow account value
  • Communicate product value and successfully manage client negotiations
  • Skills Required

    Relationship Management, Client Support, Account Management, Automation, Ms Office

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    Consultant • Gurgaon / Gurugram