Debt Collector

Job description

Enlist Management Consultants Pvt Ltd

Job Description

Key responsibilities :

Operations;

DRA [Debt Recovery Agent] Certified Tele callers;

NON- DRA - Experienced up to 1 Yrs can also apply :

• Manage a large number of Inbound and Outbound calls in a timely manner.
• Follow Call Center Scripts when handling different calls / issues.
• Identifying customer needs, clarify information, research every issue and provide

relevant solutions to the customers.

Maintain regular follow-up with Customer till closure of Overdue Accounts

Freshers or Callers (

Minimum Salary of Rs.9500 / - +Additional Performance Bonus is your incentive

Skills Required

Requirements :

DRA [Debt Recovery Agent] Certified Candidates .

If NO DRA CERTIFICATE - Only Freshers & Callers up to 1 Year Experience in Voice Process may apply.

Candidates fluent in more than three languages will have added advantage;

Candidates fluent in English or Bengali along with Hindi will have a preference / added advantage.

Articulate & Strong Phone & Verbal communication skills along with active listening skills

Fair Knowledge of Banking Products

Customer Focus and Adaptability to different personality types

Ability to multi-task, set priorities and manage time efficiently

Any 10th or Graduation.

INTERESTED CANDIDATE SHOULD CALL ME 6290381257 ON THIS NUMBER

Skill(s) required

Bengali Proficiency (Spoken)

English Proficiency (Spoken)

Hindi Proficiency (Spoken)

MS-Excel

Job Type : Full-time

Salary : 9,000.00 - 12,000.00 per month

Benefits :

Cell phone reimbursement

Health insurance

Internet reimbursement

Paid sick time

Provident Fund

Schedule :

Day shift

Supplemental pay types :

Commission pay

Performance bonus

Experience :

total work Collection : 1 year (Preferred)

Language :

Bengali (Preferred)

Hindi (Preferred)

English (Preferred)

License / Certification :

DRA Certified (Preferred)

NON DRA (Collection Experience)

Speak with the employer

91 6290381257

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