Executive- Quality System

Role Purpose :

To manage, implement, and continuously improve the Quality Systems of the plant in compliance with Coca-Cola Operating Requirements (KORE), regulatory guidelines, and international standards, ensuring that products consistently meet quality and food safety expectations while building a strong quality culture across the organization.

Quality Systems Management

Develop, implement, and maintain the plant’s Quality Management System (QMS) in alignment with KORE, FSSC 22000, ISO, and FSSAI requirements.

Ensure QFS pillar compliance, traceability systems, and effective execution of mock recall exercises.

Ensure effective documentation control, record-keeping, and traceability systems.

Conduct periodic internal audits for QMS, Food Safety, GMP, and GHK.

Monitor compliance with statutory and regulatory standards, reporting deviations and ensuring timely closure.

Food Safety & Compliance

Drive CRC target achievement and monitor complaint traceability of finished goods. Conduct RCA (Root Cause Analysis) for customer complaints and Implement Corrective actions to minimize the CRC trend.

Lead the HACCP team; update HACCP plans, risk assessments, and process flow diagrams.

Monitor CCP / OPRP compliance across process and packaging lines.

Drive effective implementation of prerequisite programs (PRPs) including sanitation, allergen control, pest control, and water quality.

Ensure effective management of consumer complaints with RCA (Root Cause Analysis) and CAPA (Corrective and Preventive Actions).

Audits & Certifications

Prepare the plant for all internal, external, and third-party audits (OU, FSSAI, FSSC 22000, ISO, etc.).

Ensure timely closure of audit findings with effective corrective actions.

Lead certification renewal and surveillance audits for quality and food safety systems.

Continuous Improvement & Data Management

Analyze trends in quality deviations, consumer complaints, and audit findings to implement preventive measures.

Ensure timely and accurate reporting of Quality KPIs (COPQ, consumer complaints, audit scores, CAPA status, document compliance, etc.).

Stakeholder Management

Collaborate with Production, Maintenance, Utilities, HR, and EHS teams to ensure integrated compliance.

Act as the single point of contact for regulatory authorities, OU quality team, and external certification bodies for system audits and updates.

Qualifications & Experience :

B.Tech / B.E. / M.Sc. in Food Technology, Dairy Technology, or related field.

2-7 years of experience in Quality Systems, preferably in beverages in Coke system.

Strong knowledge of Quality & Food Safety systems (FSSC 22000, ISO, HACCP, GMP, GHK, FSSAI).

Hands-on experience in managing audits and regulatory inspections.

Exposure to SAP / ERP / Dynamic systems and digital quality tools preferred.