This job offer is not available in your country.

Sr System Executive

ConfidentialMumbai

9 days ago

Job description

Network and Device Management

Maintain and configure network and related devices such as Switches, UTM, AWS Firewalls, and Antivirus systems.
Ensure stable internet connectivity and coordinate with vendors for hardware, speed, and connectivity-related issues.

Application and Software Support

Assist in configuring and maintaining various applications including mail services, Office365 (Mail, Teams, SharePoint), and Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Work under senior guidance to support new and existing software infrastructure.

User Support and Troubleshooting

Provide IT support to Head Office and Branch users for hardware and software issues.

Interact with users to identify and diagnose issues promptly.

Coordinate with vendors or engineers to resolve issues and manage quotations or support-related requests.

Compliance and Backup Management

Maintain backups for email archives, location data, and server information as required for compliance and operational continuity.

Cross-Functional Interaction

Support GST team and location users on GST-related system tasks.

Assist the Tender Filing process by ensuring required system settings, applications, drivers, and configurations are available and functional.

Interact with the Tender Department Support Team as necessary.

Communication and Coordination

Exhibit good verbal and written communication skills to interact professionally across departments.

Maintain a polite, service-oriented approach while handling user concerns.

Skills Required

System Architecture, Cloud Computing, Network Security, Database Management, Automation Scripting

Create a job alert for this search

Sr Executive • Mumbai