What IT Quality Control contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Quality Control analyzes and inspects Information Technology products and processes for compliance with internal and external specifications and standards. This job family collaborates with IT Project Management, Business Integration, and Application Development & Maintenance teams, among others, during implementation and integration projects to proactively identify compliance requirements and risks. Quality Control also conducts regular audits and develops and communicates new quality control procedures for the function.
Mandatory Skills :
- Strong experience of working with different platforms, Web applications, API, Mobile (Android, iOS experience is a plus).
- Design & development skills in any high-level language.
- Hands on experience with multiple scripting languages.
- Ability to perform development of test automation by designing and writing automated test scripts based on defined test cases, including the definition of test data for consumption by scripts during test execution.
Key Responsibilities :
Collaborate with Test Management Office leadsReview automation framework, testing tool requirementsAssessment of various tools available in market and select the most suitable ones based on organizational needs. These tools include monitoring, self-healing, automation framework and more.Integration & deployment : Ensure seamless integration of these tool into existing infrastructure. Deployment involves configuring, installing, and maintaining tools across various verticals.Monitoring & reporting : The leader overseas real-time monitoring of IT Infra, applications using tools. They should generate reports on performance, incidents, SLAs etc.Automation & orchestration : Ensures effective & efficient use of automation tools. Orchestration tools to help coordinate complex workflows & processes. Must have experience in scripting, python, and other automation tools. Focus to reduce manual work / tasks.Leverage on AI-driven analytics, predictive maintenance, and automated incident resolution.Continual service improvements on tools deployed. Focus on cost reduction.Vendor management : Collaborate and negotiate tools vendors contracts, licenses. Regular tools patches & updates.Training & support : Training to internals teams & enable support whenever required.Security & compliance : Ensure security & compliance are met as per requirements.Good hands-on experience in managing & monitoring applications and related configurationHandle SLAs, info security, availability, capacity management, continual service improvement.Assess the operational and functional baselines of the organization and its supporting systems.Prepare status reports and deliver presentations on infrastructure operational improvements effectively using tools.Work proactively to get feedback from operational teams to improve the operational performance of the delivery units and the processes using tools.Ensure that operation management policies, standards, and procedures are properly implemented, enhanced, and maintained, including training, incident reporting and resolution, problem management, metrics collection, performance reporting, trend analysis, and Continuity of Operations (COOP).Maintain system protocols, knowledge base, SOPs, and other documents by enforcing traceability, updating procedures, analyzing system and program changes(ref : hirist.tech)
