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Store Manager

Store Manager

EnrichKalyan-Dombivli, IN
22 hours ago
Job description

Job Description

Designation : Store Manager (Business Manager)

Experience required : 7 years as managerial role

Education Qualification : Graduate or MBA

Industry Preferred : Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness.

Key Responsibilities :

  • Manage daily salon operations, including scheduling, inventory control, and customer service.
  • Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.
  • Ensure the salon is clean, organized, and compliant with health and safety regulations.
  • Develop and implement strategies to increase salon revenue and customer retention.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner.
  • Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.
  • Monitor and analyze salon performance metrics, preparing regular reports for senior management.
  • Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.

Criteria :

  • Guest Service Satisfaction & complaint resolution
  • Team Management (Eg : Motivation, Conflict Resolution)
  • Inventory Management (Retail & Consumption)
  • Salon Top Line Numbers (Revenue Target)
  • Salon Hygiene, upkeep & Maintenance
  • Accounting & Billing Operations
  • Capacity, Assets & resource optimization
  • Bottom line focus (profitability)
  • If interested kindly share your resume on - priya.dhal@enrichbeauty.com

    Contact number - 8433539066

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    Store Manager • Kalyan-Dombivli, IN

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