Junior Workflow Automation Engineer

Reporting to - Publishing Innovation Lead

About Packt

Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. We are a technical publisher and learning provider with over 400 staff based across the globe, primarily in India and the UK. Our products have global relevance, and our multimedia portfolio includes over 7,000 books, e-books, audiobooks, and video courses.

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Role Overview

Packt is hiring a graduate workflow automation engineer to accelerate adoption of autonomous, agent‑driven processes across every business vertical. By building intelligent AI agents you will free teams to focus on high‑value creative tasks while maintaining responsible, secure and ethical use of large language models. You will collaborate with content, product, marketing and technology stakeholders, owning projects end to end – from discovery through deployment and continuous optimization. Success will be measured by time saved, accuracy gains and user satisfaction scores achieved by your automations.

What You Will Do

• Develop AI‑powered solutions : Design, build, and deploy agents using agentic workflows and LLM APIs to automate and enhance Packt business processes.
• Collaborate with Vertical teams : Partner with Verticals to map processes, surface bottlenecks and deliver tailored AI solutions.
• Develop cross-business perspective : Spend rotation weeks shadowing multiple verticals and roles to ensure agents solve company-wide, not siloed, problems.
• Integrate with existing systems : Connect agents to core platforms such as the CRM, CMS, e‑commerce site, and BI dashboards through robust API integrations and scripting.
• Ensure security, compliance, and responsible AI : Work with the Tech Team to uphold data privacy standards, monitor models for bias and document mitigation strategies.
• Technical problem solving : Debug agent behaviour, profile performance and deliver scalable, fault tolerant solutions alongside the Tech Team.
• Continuous improvement : Track metrics, gather feedback, and iteratively refine prompts, memory, and tool chains to maximize impact.
• Documentation and training : Create clear documentation and training material for fellow Packt employees on effective agent use

Career progression opportunities

Who You Are

The work we do is fast-paced, demanding, and intellectually challenging. We are looking for dynamic candidates with an interest in technology and in helping tech professionals to learn. You will need strong oral and written communication skills, attention to detail, and excellent organization and time-management skills. You will need to be proactive in troubleshooting and problem-solving, upbeat, enthusiastic, and motivated. You will be a demonstrated self-starter who is focused and calm under pressure.

Why Work at Packt

We are a global and remote-first business with most of our team based in India and the UK. We recognize how important our people are and acknowledge and support the things that are important to them. Our culture is open and informal and based around learning. We love sharing ideas and we want everyone to feel that they have an input into how the business works. We are a fun place to work but with a focus on performance and personal development providing opportunities for personal growth and career progression. We try to achieve this by :

We focus on the full employee experience. We seek to achieve this by :

Benefits :

You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us.

Salary Range - INR 25 - 35K fixed pay per month (skills and / or experience dependent)

Disclaimer : Packt does not authorize any third-party consultancies, influencers, or agencies to offer employment opportunities on our behalf. We are not involved in any financial transactions with these parties. Our hiring process is managed internally, and all applications should be made through the official procedures outlined in our job listings.