Operations Executive

About Us : At SoulSensei, we are on a mission to transform lives by connecting individuals with trusted guides who provide clarity, inspiration, and purpose. Rooted in the belief that everyone deserves a fulfilling and meaningful life, we create a sacred space for growth, empowerment, and personal transformation. By joining our team, you become a part of a journey that helps people discover their fullest potential.

Working model : Onsite

Days : Monday to Friday

Timings : 10 : 00am - 6 : 00pm

Budget : Upto 25k (depending on experience)

Experience : 0-1 years (Freshers with strong soft skills are welcome to apply)

About the Role : As an Operations Executive , you’ll play a crucial role in managing the user experience end-to-end. From being the first point of contact for platform users to ensuring smooth session coordination with our SoulSensei guides, you’ll be the operational backbone behind a transformative experience. This role blends customer interaction, scheduling, coordination, and light data management.

Key Responsibilities

Manage daily operational workflows tied to website performance and internal processes.

Coordinate with cross-functional teams to ensure seamless task execution and follow-ups.

Identify areas of improvement in current processes and help implement practical solutions.

Track and report key operational metrics to support data-driven decision making.

Help maintain clear documentation of processes, SOPs, and internal guidelines.

Support implementation of tools and systems that enhance team efficiency.

Be a key point of contact for resolving operational issues or bottlenecks quickly.

What We’re Looking For

Bachelor’s degree in any discipline (Psychology, Humanities, or Communication is a plus)

Strong verbal and written communication skills in English and Hindi

Confident on phone / video calls, calm and people-friendly demeanor

Comfortable with tools like Google Sheets, Google Calendar, WhatsApp Business

Highly organized, detail-oriented, and proactive

Prior experience in client servicing, customer support, wellness coordination, or telesales is a plus

Freshers with strong communication and soft skills are encouraged to apply

Bonus Points If You Have :

Experience with CRM tools or scheduling platforms like Calendly

An interest in personal development, mental wellness, or spirituality

Why You’ll Love Working With Us :

Be part of a mission-led startup focused on making real impact

Work with a compassionate, purpose-driven team

Learn and grow across multiple functions

Enjoy a culture of empathy, ownership, and meaningful work