Center Head

About the Company

Unacademy is India’s largest learning platform, built with a mission to democratize education for every learner. What began as a humble YouTube channel has evolved into a robust education ecosystem that brings together top educators, high-quality content, and cutting-edge technology. We serve millions of learners across the country, empowering them to succeed in competitive exams, pursue professional upskilling, and build strong academic foundations. With a deep commitment to learner success, Unacademy is redefining how India learns — one student at a time.

About the Role

We are seeking an experienced and dynamic Center Head to lead the operations, performance, and growth of our learning center. This role requires a strategic leader who can manage day-to-day operations, drive admissions, ensure academic excellence, and deliver exceptional learner and parent experience. The ideal candidate combines strong business acumen, people management, and operational efficiency with a deep passion for education.

Responsibilities

• Operational Leadership : Oversee all aspects of the center’s operations, including academic delivery, admissions, student engagement, and infrastructure management.
• Team Management : Lead, mentor, and motivate academic and non-academic staff to achieve performance and service excellence.
• Admissions & Revenue Growth : Drive admissions through local marketing initiatives, community engagement, and effective counseling processes to meet enrollment and revenue targets.
• Academic Excellence : Ensure high-quality learning experiences by maintaining teaching standards, monitoring educator performance, and implementing feedback systems.
• Parent & Student Relations : Build strong relationships with students and parents, addressing concerns promptly to ensure satisfaction and retention.
• Performance Monitoring : Track and analyze center-level KPIs, attendance, student performance, and feedback data to identify improvement areas.
• Process Improvement : Implement best practices and standardized processes to enhance efficiency, consistency, and overall center performance.
• Compliance & Safety : Ensure adherence to company policies, operational protocols, and safety guidelines.
• Collaboration : Coordinate with central teams (Marketing, Academics, HR, and Operations) to align center goals with organizational strategy.

Qualifications

Required Skills

Preferred Skills