Talent.com
Ignisov Consulting Services
Oracle HCM Tier 1 Support Consultant – Payroll / HR / Recruiting / TalentIgnisov Consulting Services • jodhpur, India
Oracle HCM Tier 1 Support Consultant – Payroll / HR / Recruiting / Talent

Oracle HCM Tier 1 Support Consultant – Payroll / HR / Recruiting / Talent

Ignisov Consulting Services • jodhpur, India
1 day ago
Job description

Oracle HCM Tier 1 Support – Payroll / HR / Recruiting / Talent


Position: Oracle HCM Tier 1 Support Consultant

Experience: Basic Oracle Payroll knowledge required

Job Type: Contract

Location: Remote


Position Summary

The position is a combination of Tier 1 support ticket handling and incoming call response for end users of Payroll, HR, Recruiting, Talent, and related HCM modules. The primary focus will be on providing functional support for Oracle Payroll and answering basic end-user questions related to payslips, tax elections, and related payroll activities in Oracle.


Key Responsibilities

  • Provide Tier 1 functional support to end users across Payroll, HR, Recruiting, Talent, and related HCM modules.
  • Respond to incoming end-user calls and support tickets in a professional and timely manner.
  • Provide basic functional assistance with Oracle Payroll-related questions.
  • Answer basic questions related to payslips and payroll information in Oracle.
  • Assist end users with basic questions regarding changes to tax elections in Oracle.
  • Understand reported issues and provide appropriate first-level functional support.
  • Escalate issues requiring additional functional or technical investigation.
  • Maintain clear and professional written communication when responding to support tickets.
  • Provide excellent customer service and ensure a positive end-user support experience.
  • Work collaboratively with the HCM support team and build understanding of the broader HCM application footprint.


Required Skills

  • Basic knowledge of Oracle Payroll to support quick onboarding.
  • Functional understanding of payroll concepts and common end-user questions.
  • Strong customer service orientation.
  • Excellent verbal and written communication skills.
  • Ability to handle incoming calls and support tickets professionally.
  • Strong listening and problem-solving skills.
  • Interest in increasing understanding of a large HCM application footprint.
  • Ability to work effectively with end users and support teams.


Create a job alert for this search

Oracle HCM Tier 1 Support Consultant – Payroll / HR / Recruiting / Talent • jodhpur, India

Similar jobs

Head of Business Development

Bhalekar ConsultingJodhpur, Rajasthan, India

Company Description Bhalekar Consulting (Bhalekar.AI) specializes in transforming businesses through advanced AI and data technology services.Based in Australia, the company focuses on delivering ... Show more

 • Promoted

Sales Development Representative

Netcorejodhpur, rajasthan, in

Senior Sales Development Representative | Netcore Unbxd.Australia and New Zealand (Remote) | Sales Team | Full-time.Are you creative to adapt to the changing landscape of modern selling?.Is outboun... Show more

 • Promoted

Sales Director (Referral Partner: Commission only role)

MacroHirejodhpur, rajasthan, in

Sales and Tech talent acquisition and staffing.We provide both strategic insights into talent hiring and hands-on expertise, enabling firms to attract and hire great talent.Referral Partners (Commi... Show more

 • Promoted

Account Manager

TestGrid.iojodhpur, rajasthan, in

The Account Manager (AM) will be the primary owner of commercial health, revenue retention, and account expansion at TestGrid.This role bridges the gap between customer business goals and company r... Show more

 • Promoted

First Level Tactical Analyst

MAX Securityjodhpur, rajasthan, in

MAX Security Solutions is a global risk management and intelligence company providing monitoring, analysis, and operational support services to clients worldwide across the corporate, travel, and s... Show more

 • Promoted

Senior Consultant

Atidan TechnologiesJodhpur, Republic Of India, IN

Power Platform (admin + delivery);.CoE governance experience in large enterprises (10K+ users).Hands-on CoE Starter Kit implementation and operations (install, configure, troubleshoot, upgrade).Str... Show more

 • Promoted

Sales Director (Referral Partner: Commission Only Role)

MacroHireJodhpur, Republic Of India, IN

Sales and Tech talent acquisition and staffing.We provide both strategic insights into talent hiring and hands-on expertise, enabling firms to attract and hire great talent.Referral Partners (Commi... Show more

 • Promoted

Admissions Counselor

Airblackjodhpur, rajasthan, in

Position: Admission / Exam Counsellor.Experience: 1-4 years of sales experience.Industry preference (sales): Edtech, Beauty & Wellness, Banking, Insurance or related B2C.Timing & shift: 10 am to 8 ... Show more

 • Promoted

Senior Paid Media Buyer

warpSpeedjodhpur, rajasthan, in

Competitive salary based on experience and local market benchmarks.Lead paid acquisition across Meta and TikTok, driving app installs and subscriptions for an AI-powered productivity platform with ... Show more

 • Promoted

Senior Consultant (Power Platform & COE Governance)

Atidan Technologiesjodhpur, rajasthan, in

Power Platform (admin + delivery); proven CoE governance experience in large enterprises (10K+ users).Hands-on CoE Starter Kit implementation and operations (install, configure, troubleshoot, upgra... Show more