Closing Head

Job Description:

1. Sales Closure & Revenue Delivery

• Drive end-to-end sales closures for assigned projects through direct walk-ins, channel partners, corporate leads, HNIs, and referral networks.

• Own the final negotiation and closure of deals, including pricing, payment plans, offers, and customer requirements.

• Achieve monthly, quarterly, and annual revenue targets.

• Maximize conversion ratios and booking volumes.

2. Lead Conversion & Funnel Management

• Work closely with CRM and Pre-Sales teams to convert qualified leads into confirmed bookings.

• Track and improve lead-to-site visit, site visit-to-booking, and booking-to-registration conversion ratios.

• Identify bottlenecks in the sales funnel and implement corrective actions.

• Maintain accurate sales pipeline and forecasting reports.

3. Pricing, Negotiation & Deal Structuring

• Handle pricing discussions, discounts, payment plans, and commercial negotiations.

• Coordinate with Sales Head and Finance teams for approvals and deal structuring.

• Ensure closures are aligned with approved pricing and profitability frameworks.

• Provide market feedback on customer objections, pricing trends, and competitive positioning.

4. Channel Partner & Relationship Management

• Build and maintain strong relationships with Channel Partners, brokers, and referral networks.

• Support channel partners during client negotiations and booking processes.

• Develop relationships with HNIs, investors, and corporate clients to drive repeat business.

• Enhance partner engagement and closure effectiveness.

5. Customer Experience & Transaction Management

• Ensure a seamless customer journey from site visit to booking, agreement execution, and registration.

• Coordinate with Legal, CRM, Finance, and Engineering teams for documentation and transaction completion.

• Monitor payment schedules and milestone collections.

• Ensure compliance with RERA regulations and company policies.

• Address customer concerns promptly to ensure a superior customer experience.

6. Market Intelligence & Sales Strategy Support

• Conduct competitor analysis on pricing, inventory, schemes, and market absorption trends.

• Gather and share customer feedback, market insights, and competitive intelligence.

• Recommend improvements in sales strategies, product positioning, and closure techniques.

• Support the Sales Head in achieving overall business and revenue objectives.