Manager – Learning & Development

Role Overview:

The role will involve partnering with business teams and HRBPs to identify capability

requirements, design and execute learning interventions, manage digital learning and

LMS initiatives, and track learning effectiveness through data and insights.

Key Responsibilities

Partner with business teams and HRBPs to identify learning and capability

gaps and translate them into appropriate interventions.

Design and execute role-based learning journeys aligned with business and

functional requirements.

Manage induction and onboarding learning programs for new employees.

Design and coordinate behavioural, functional, product, process and leadership

development interventions.

Create blended learning solutions using classroom, virtual, digital and

experiential learning methodologies.

Continuously identify opportunities to improve learning experience and program

effectiveness.End-to-End Learning Program Management

Own learning initiatives from requirement gathering and design through

execution, evaluation and reporting.

Manage program content, communication, participant coordination, logistics,

faculty, vendors and post-program activities.

Work with internal subject matter experts and external facilitators to develop and

deliver relevant learning solutions.

Ensure timely execution and high-quality learner experience across programs.

Develop learner communication and engagement initiatives to improve

participation and completion.

LMS & Digital Learning

Support and manage LMS governance, including content management, learner

administration, reporting and data accuracy.

Curate relevant digital learning content based on role and capability

requirements.

Drive adoption and engagement of digital learning platforms across employees.

Develop and manage digital learning journeys, microlearning and other

technology-enabled learning interventions.

Identify emerging L&D technologies and practices that can improve learning

effectiveness and scalability.

L&D Analytics & Effectiveness

Develop and maintain L&D dashboards, MIS and reports covering participation,

completion, learning hours, effectiveness and other relevant metrics.

Analyse learning data and provide actionable insights to HR and business

leadership.

Track program effectiveness through feedback, assessments, knowledge checks

and other evaluation mechanisms.

Prepare periodic L&D reviews and presentations for leadership.

Support development of data-driven approaches to measure learning impact.Stakeholder & Vendor Management

Build strong working relationships with business leaders, functional heads,

HRBPs and other internal stakeholders.

Understand business priorities and translate them into practical learning

solutions.

Manage external trainers, consultants, content providers and other learning

partners.

Coordinate vendor onboarding, program execution, feedback and performance

evaluation.

Ensure learning interventions are delivered within agreed timelines and budgets.

Desired Skills & Experience

• 6–10 years of relevant experience in Learning & Development, preferably in

BFSI or a large corporate environment.

• Hands-on experience in designing and executing learning and capability

development programs.

• Experience managing induction, role-based learning journeys and

functional/behavioural interventions.

• Strong experience in end-to-end learning program management.

• Good understanding of LMS governance, digital learning and content

curation.

• Ability to build and analyse L&D dashboards and MIS and present insights to

stakeholders.

• Strong stakeholder management and communication skills.

• Good project management and execution capabilities with the ability to manage

multiple initiatives simultaneously.

• Strong proficiency in MS Excel and PowerPoint.

• Exposure to Power BI, learning analytics or other reporting/visualisation

tools will be an advantage.

• MBA/PGDM in HR, Learning & Development or a related discipline preferred.

• BFSI / Mutual Fund / Financial Services experience will be an added

advantage.