Business Development Executive – Digital Services

Business Development Executive – Digital Services

Location: Office-based

Work Type: Full-time

Shift: USA Shift

Experience: 2–4 Years

About MadBrains

MadBrains is a UX-focused digital product agency helping startups and businesses build high-converting digital experiences. Our services include UI/UX design, website design & development, and digital marketing .

Role Overview

We are looking for a Business Development Executive who knows how to turn qualified leads into paying clients.

You will work with leads provided by MadBrains, understand their business requirements, recommend the right digital solution, manage discussions, prepare proposals, negotiate commercials, and close deals .

This role is ideal for someone who has already worked in a digital agency, digital marketing company, or IT services company and understands how to sell digital services to clients.

Key Responsibilities

• Handle and follow up with leads provided by MadBrains.
• Connect with prospects through calls, emails, meetings, and other communication channels.
• Conduct cold calling when required to support sales opportunities.
• Understand client requirements, business goals, budgets, and timelines.
• Identify opportunities for digital marketing, website design & development, and UI/UX services .
• Explain services clearly and recommend suitable solutions.
• Conduct sales presentations and client discussions.
• Prepare and share proposals, quotations, and commercial offers.
• Handle objections and negotiate pricing, scope, and terms.
• Follow up consistently and move opportunities through the sales pipeline.
• Maintain accurate lead and opportunity information in the CRM .
• Coordinate with internal design, development, marketing, and project teams when required.
• Take ownership of opportunities from initial qualification through successful closure .
• Maintain strong relationships with prospects and existing clients to identify additional opportunities.
• Consistently work toward individual and team sales targets.

Must-Have Skills

• 2–4 years of proven Business Development / Sales experience.
• Previous experience selling services in a digital agency, digital marketing company, web development company, or IT services company .
• Proven experience in closing deals , not just lead generation or appointment setting.
• Strong spoken and written English communication .
• Excellent client handling and relationship-building skills.
• Strong negotiation and objection-handling abilities.
• Experience preparing proposals and quotations.
• Comfortable with cold calling and sales conversations.
• Good understanding of digital services and the ability to explain them to non-technical clients.
• Hands-on experience using a CRM to manage leads and sales pipelines.
• Strong follow-up discipline and ownership of the sales process.
• Ability to work confidently with clients in the USA market / USA shift .

Good-to-Have Skills

• Existing experience selling to US-based clients .
• Experience selling website development, UI/UX, SEO, performance marketing, social media marketing, or other digital services.
• Experience handling mid-to-high-value service deals.
• Strong presentation and consultative selling skills.
• Understanding of agency project scoping and estimation.
• Experience working with designers, developers, marketers, and project managers.

Tools & Technologies

Experience with any commonly used CRM or sales tools is preferred, such as:

• go high level
• Candidate Background Preference

We strongly prefer candidates who have previously worked with a:

• Digital marketing agency
• Web design & development company
• UI/UX or product design agency
• Digital product agency
• IT/software services company

Candidates should be comfortable selling services and solutions , rather than only selling standard products.

What We Expect

We are looking for someone who can close .

If you are strong at communication but primarily depend on someone else to negotiate and close the deal, this may not be the right role.

The right candidate should be able to:

Receive lead → Understand requirement → Qualify → Pitch solution → Prepare proposal → Handle objections → Negotiate → Follow up → Close

You should be commercially confident, persistent with follow-ups, comfortable speaking with decision-makers, and able to take ownership of your pipeline and revenue outcomes.

Before Applying, Please Answer

Please share:

• Your total BDE/Sales experience
• Your experience working with digital/IT services
• Which digital services you have sold
• Your experience closing deals
• Your experience selling to US clients
• CRM(s) you have worked with
• Your experience with cold calling
• Examples of the type/value of deals you have closed
• Your current location and availability to work USA shift from office
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