Implementation specialist

Job Summary :

The Consultant will be responsible for owning and executing High Radius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project with good quality, high value and great customer satisfaction within the project timelines. This job profile will offer an individual high visibility with regular client interaction as he / she will be the main Point of Contact during Build, Testing and Hypercare phases of High Radius Product Implementation. The candidate must be well organized, detail oriented and possess excellent communication skills.

Key Responsibilities :

• Carry out end-to-end client implementation of High Radius Cloud products for Fortune 2000 companies across the globe.
• Writing SQL scripts for data gathering and configuration.
• Run and execute the project through the various phases of the project life cycle including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live and Hyper-care.
• Able to build rapport with clients and manage them effectively. Will require to conduct UAT and support shadow sessions with clients effectively.
• Closely collaborate with cross functional teams such as Product Management, Engineering, Technical teams & QA to deploy the projects with the agreed KPIs.
• Test end-to-end Process flows, drive adoption by giving hand-on end user journey training and validate value outcomes
• Keep the Delivery Manager and / or Program Director honest and up to date on any potential risks related to Project Implementation

Skill & Experience Needed :

What You’ll Get :