Talent.com
Natura X
Telesales And Customer Support SpecialistNatura X • Kozhikode, IN
Telesales And Customer Support Specialist

Telesales And Customer Support Specialist

Natura X • Kozhikode, IN
3 hours ago
Job description

We are on a mission, Come join us About Natura X At Natura X, we believe clear skin isn't a luxury. It's a right. Founded by three IIM Lucknow alumni, we are a D2C wellness & skincare brand on a mission to provide holistic, personalized, doctor-led Ayurvedic care for 100M+ Indians living with chronic skin conditions like psoriasis, eczema and dermatitis. Role Overview When a customer enquiries about Natura X services, the enquiry is routed to our Sales Team. Your role is to connect with the customer, understand the nature of their issue in detail, assess if it is a genuine enquiry, counsel them about our approach, convert it into a qualified lead, and forward it to our doctors for consultation. Key Responsibilities - Handle inbound customer enquiries via Call, WhatsApp & Chat. - Engage empathetically with customers to understand their concerns and gather relevant details. - Validate and qualify genuine enquiries. - Counsel and educate customers about Natura X's holistic care model. - Convert qualified enquiries into leads and coordinate with the doctor consultation team. - Maintain accurate lead records in CRM and ensure timely follow-ups. - Deliver a compassionate and high-quality customer experience. Skills & Requirements - Any Graduate can apply - Experience: Minimum 2-5 Years in Sales / Support / BPO (Customer support/Telecom Sales) /(D2C / Healthcare / Wellness preferred) - Languages: Fluency in English and Malayalam is MANDATORY. - Preferred: Fluency in Tamil and Kannada will be Highly Desirable. - Excellent communication, listening, and interpersonal skills. - Empathetic, patient, and customer-first mindset. - Prior experience in Telesales / Customer Support is a plus. Why join us: ✅Performance Incentives ✅ Fast Career Growth & Learning ✅ Supportive & Friendly Team Culture ✅Purpose driven work ✅ Start-up D2C Brand with Long-term Opportunity Job Details : Job Type Full-Time, Work From Office Location Calicut / Kozhikode, Kerala Experience 1-5 Years Pay Rs. 15,000 - 20,000 + 5000 Variance Work Hours 10 AM - 6 PM, subject to change for evening shift based on business requirement How to Apply: Send your resume to careers@naturaxventures.com with Subject: Application for Sales Executive - Calicut

Create a job alert for this search

Telesales And Customer Support Specialist • Kozhikode, IN

Similar jobs

Sales Manager – Utility‑Scale BESS

HoymilesKozhikode, Kerala, India

Key Responsibilities Develop and execute local sales strategies for utility-scale battery energy storage systems (BESS), achieve annual sales and project target goals in india market.Identify poten... Show more

 • Promoted

Growth & Lead Generation Manager (Remote)

First Choice Business Debt Solutionskozhikode, kerala, in
Remote

First Choice Business Debt Solutions is dedicated to helping small businesses, particularly Construction, Trade, and Trucking companies, overcome financial hardships caused by Merchant Cash Advance... Show more

 • Promoted

Customer Success Manager

TestGrid.iokozhikode, kerala, in

Job Title: Customer Success Manager.The CSM will play a critical role in ensuring customer satisfaction, product adoption, and long-term success.This role requires a strong blend of technical exper... Show more

 • Promoted

Admissions Counselor

Airblackkozhikode, kerala, in

Position: Admission / Exam Counsellor.Experience: 1-4 years of sales experience.Industry preference (sales): Edtech, Beauty & Wellness, Banking, Insurance or related B2C.Timing & shift: 10 am to 8 ... Show more

 • Promoted

Tele Caller Executive

TripUntoldKozhikode, IN

Job description: We are looking for enthusiastic and target-driven Telecallers / Inside Sales Executives to join our remote travel sales team.In this role, you will connect with potential customer... Show more

 • Promoted

Google Ads Media Buyer Ppc

More Than ScalingKozhikode, Republic Of India, IN

Our team is 100% results-oriented, down to a person.We only work with brands we love working with and are committed to being the absolute best in their vertical.We're looking for an intelligent, cl... Show more

 • Promoted

Head Of Business Development

Bhalekar ConsultingKozhikode, Republic Of India, IN

AI) specializes in transforming businesses through advanced AI and data technology services.Based in Australia, the company focuses on delivering innovative, scalable solutions that improve operati... Show more

 • Promoted

Sales Development Representative

Netcorekozhikode, kerala, in

Senior Sales Development Representative | Netcore Unbxd.Australia and New Zealand (Remote) | Sales Team | Full-time.Are you creative to adapt to the changing landscape of modern selling?.Is outboun... Show more

 • Promoted

Head of Business Development

Bhalekar Consultingkozhikode, kerala, in

AI) specializes in transforming businesses through advanced AI and data technology services.Based in Australia, the company focuses on delivering innovative, scalable solutions that improve operati... Show more

 • Promoted

Google Ads Media Buyer PPC

More Than Scalingkozhikode, kerala, in

Our team is 100% results-oriented, down to a person.We only work with brands we love working with and are committed to being the absolute best in their vertical.We're looking for an intelligent, cl... Show more

 • Promoted

Sales Director (Referral Partner: Commission only role)

MacroHirekozhikode, kerala, in

Sales and Tech talent acquisition and staffing.We provide both strategic insights into talent hiring and hands-on expertise, enabling firms to attract and hire great talent.Referral Partners (Commi... Show more

 • Promoted

Senior Consultant

Atidan TechnologiesKozhikode, Republic Of India, IN

Power Platform (admin + delivery);.CoE governance experience in large enterprises (10K+ users).Hands-on CoE Starter Kit implementation and operations (install, configure, troubleshoot, upgrade).Str... Show more

 • Promoted

Inside Sales Executive

Olive Green Consultingkozhikode, kerala, in

We’re Hiring: Inside Sales Executive – HRMS (Darwinbox).If you are passionate about selling innovative HR technology solutions and enjoy engaging with HR leaders and decision-makers, this opportuni... Show more

 • Promoted

Tele-Caller Specialist (Edtech)

Moonpreneur Inckozhikode, kerala, in

Moonpreneur is a Silicon Valley–based Ed-tech company on a mission to nurture the innovators and entrepreneurs of tomorrow.With a presence across the United States, Canada, and India, we bring high... Show more

 • Promoted

Marketplace Ads Specialist

First Pagekozhikode, kerala, in

We are a leading digital marketing agency in Singapore and an official Amazon Advertising Partner.We manage marketplace advertising across Amazon, Shopee, and Lazada for brands across Southeast Asi... Show more

 • Promoted

Senior Consultant (Power Platform & COE Governance)

Atidan Technologieskozhikode, kerala, in

Power Platform (admin + delivery); proven CoE governance experience in large enterprises (10K+ users).Hands-on CoE Starter Kit implementation and operations (install, configure, troubleshoot, upgra... Show more

 • Promoted

Sales Officer

HiLITE Groupkozhikode, kerala, in

Established in 1996, HiLITE Group is diversified conglomerate headquartered in Kozhikode Kerala.The group has significantly influenced Kerala's modern landscape through its presence in Various sect... Show more

 • Promoted

Sales Officer

Property Hub kozhikodekozhikode, kerala, in

Property Hub Kozhikode is a real estate firm focused on connecting buyers, sellers, and investors with residential properties.The organization aims to provide transparent, reliable, and customer-c... Show more

 • Promoted

Account Manager

TestGrid.iokozhikode, kerala, in

The Account Manager (AM) will be the primary owner of commercial health, revenue retention, and account expansion at TestGrid.This role bridges the gap between customer business goals and company r... Show more

 • Promoted

Customer Success Executive

Statusbrewkozhikode, kerala, in

Statusbrew is a social media management platform used by teams and agencies worldwide to schedule content, manage engagement across 20+ channels, run analytics, and moderate conversations, all from... Show more