We are seeking an experienced Network Security Engineer L2 with hands-on expertise in F5 Load Balancer, F5 WAF, and Citrix NetScaler. The ideal candidate should have a strong background in application delivery, load balancing, network protocols, and security technologies. This role requires in-depth technical skills to manage, configure, troubleshoot, and optimize critical infrastructure components supporting business applications and services.
Key Responsibilities :
- Manage and maintain F5 Load Balancer (LTM, GTM), F5 WAF, and Citrix NetScaler devices.
- Handle day-to-day Level 2 and Level 3 operations support, including troubleshooting, change management, and performance optimization.
- Participate in architecture discussions and provide inputs on infrastructure improvements.
- Implement and manage Load Balancing and Web Application Firewall (WAF) configurations.
- Collaborate with stakeholders to attend client meetings, discuss technical change requests, and implement them with minimal disruption.
- Perform vulnerability assessments, security hardening, and ensure compliance with best practices.
- Provide Root Cause Analysis (RCA) and documentation for incidents and changes.
- Troubleshoot network and security protocols including BGP, EIGRP, OSPF, and manage failover configurations.
- Configure and manage HA (High Availability), GSLB (Global Server Load Balancing), and SSL offloading.
- Support cloud integrations and have working knowledge of Cloud XC, OWASP, and Zero Trust concepts.
- Use ServiceNow for incident, change, and problem ticketing processes.
- Maintain daily operations documentation and contribute to compliance audits using tools like MS Office 365, SharePoint, Excel, PowerPoint.
Mandatory Skills & Experience :
Minimum 4 years of hands-on experience with F5 Load Balancer and / or F5 WAF.Strong experience in Citrix NetScaler and F5 appliances.Good understanding of static and dynamic routing protocols (BGP, OSPF, EIGRP).Working knowledge of ITIL processes and framework.Experience in incident response, severity issue troubleshooting, and change management.Active professional-level certification from OEMs like F5 or Citrix.Familiarity with application delivery concepts, ASM, GTM, and SSL offloading.Comfortable with 24x7 operations support in a client-facing environment.Preferred Skills :
Experience with Application Centric Infrastructure (ACI) and data center deployments.Understanding of cybersecurity concepts, cloud security, Zero Trust architecture, and IoT / AI-based solutions.Exposure to cyber resiliency, incident management frameworks, and cloud networking security.(ref : hirist.tech)