Process Developer - I2C

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation , our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Process Developer, OTC – Cash Apps

In this role, we invite applications for the role of OTC - Cash Apps.

Responsibilities

• Understanding of Accounts Receivables process
• Post daily receipts (wires / ACH / checks) and credit / debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances
• Contact customer, collections and business partners to obtain remittance details
• Research and resolve misapplied and unidentified cash receipts in ERP
• Identify and manually tag all customer remit discrepancies and short payments.
• Undertake tasks as requested by the Team Leader that may involve testing and process improvement.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders
• Meet the monthly productivity goals
• Identify and reconcile payment differences, post short / over payments, deductions on account and partial payments and appropriately code all reconciling transactions
• Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details.

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills

Why join Genpact?

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.