ITAM Operations Executive

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

ITAM Operations Executive

(Associate / Senior Associate)

EY Technology :

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250000 people in more than 140 countries all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use to the ability to work remotely on our mobile devices and connecting our people and our clients to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units :

Client Technology focuses on developing new technology for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly

Enterprise Technology (ET) ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents detects responds and mitigates cyber-risk protecting EY and client data and our information management systems.

The opportunity

Here youll handle end user IT hardware demand identification demand identification to ensure the end user IT hardware stock availability at GDS India locations / offices to meet the business demand timely. That mean working to manage existing process and look for opportunity to improve our IT Hardware Asset Management (ITHAM) practices wherever you find yourself youll be making a visible impact on projects operational metrics and process improvement. Youll often work on-site to personally understand the process operation and with cross functional such as procurement S2P Finance WES compliance

Your key responsibilities

• Acting as an experienced practitioner across all aspects of HAM including processes organization tools data governance
• Designing and documenting processes policies standards and process requirements
• Performing Hardware Asset demand assessment against demand with identifying gaps / risks and optimization opportunities
• Defining practice governance structure and required reports / dashboards
• Working closely with tools teams (e.g. ServiceNow) to implement processes controls dashboard
• Providing trusted advice on how ITAM transformation and technology enablement can lead to improved performance reduce risks and optimize investments
• Ensure the SOWs and BRETs for Vendors are in place
• Finalize high level requirements to carry out Demand Assessment against demand requests
• Coordinate demand assessment meetings with Service Line Managers HR BRM OSTS
• Create demand management performance reports / Metrics to OSTS leadership and identify improvements
• Provide Inputs to define OLAs and SLAs for IT Asset Demand Management
• Demand Identification and Purchase

Finalize the quantity of IT hardware assets for procurement obtain approvals

Monitor the Hardware Asset stock status in view of joiners with confirmed date of joining and ensure no stock pressure at least for the next 4-6 weeks

Monthly / ad-hoc demand vs supply report

Skills and attributes for success

To qualify for the role you must have

What working at EY offers

We offer a competitive remuneration package where youll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development and with FlexEY you can select benefits that suit your needs covering holidays health and well-being insurance savings and a wide range of discounts offers and promotions. Plus we offer :

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Key Skills

Corrosion Inspection,Evaluation,Drafting,Activex,HR Operations

Employment Type : Full Time

Experience : years

Vacancy : 1