ERP Administrator

JOB TITLE : ERP ADMINISTRATOR Based: Bangalore India
Term: Full-time Permanent We are looking for an experienced Business Systems Manager to join our IT Team to provide
support across our ERP and Expense Management platforms including the integrations to
platforms like Jira. This role will be well suited to someone looking to further develop their
existing skills in systems support and knowledge of ERP and expense management platforms
in a growing exciting and dynamic business.
The primary goal of this role will be to provide a high-quality support for our NetSuite and
WebExpenses platforms & the global user-base engaging with key stakeholders helping
facilitate the changes required as our business grows either through acquisition or expansion
into new markets. Youll also be responsible for the regular testing and upgrading of the
platforms as new releases are provided by the vendors.
You'll also be responsible for making configuration changes to the business applications
adhering to change control process and working with key stakeholders throughout the
organisation to support and enhance key business processes and the user experience of the
system.
Key responsibilities will include
Administer users in line with our Access Policy
Raise and detail change requests for complex features and implementations
Understand and implement best practices
Escalate issues to the systems vendors support function when required
Assist with development and testing of the system
Provide responsive technical support for issues on our business systems
Become our expert on business systems and provide how do I type support to our
users
Take the lead on ensuring that new releases are tested and verified and then brought
in to production as they become available.
The successful candidate will be able to demonstrate
Excellent Knowledge of NetSuite ideally NetSuite certified
Strong understanding of ERP systems and governance including policies procedures
and change management
Commercial experience administering ERP and commercial systems and a knowledge
of its technical features
Excellent written and spoken English combined with good communication skills
Ability to demonstrate continuous learning
Computer literate
Good working knowledge of Microsoft packages especially Excel and PowerBI
Well organised
Results driven A Can do attitude
Flexible in their approach
Forward thinking and embrace change
Ability to communicate at all levels
Team player but a self-starter
Problem solving
Continuous improvement
Experience in any the following domains will also be beneficial
ERP-systems Commercial systems HR systems MS Power Automate MS PowerBI
Excel HiBob HRIS Integration systems and platforms
SQL queries
An understanding of accounting processes (Order to Cash Procure to Pay etc.)
Employment Type : Full Time
Experience: years
Vacancy: 1