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Area FCU Manager (Jodhpur)Financial Services • Jodhpur, Rajasthan, India
Area FCU Manager (Jodhpur)

Area FCU Manager (Jodhpur)

Financial Services • Jodhpur, Rajasthan, India
1 day ago
Job description

Job Purpose

Responsible for the Risk Containment Unit (RCU) ensuring a risk free on boarding of the customers investigation and any other ad-hoc activities keeping in line with the organizations goal gaining leadership in affordable finance space though prudent risk control methods

Enabling Skill Sets & Qualifications

Excellent understanding of current market practices in Fraud Detection Investigation Analytics etc.

3 years of progressively responsible experience in managing the Fraud detections process with NBFCs/HFCs in the mortgage business

KRAs

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

General Overview of RCU process (Pre-Sanction Sampling Fraud savings Fraud Hit rate in Location

  • Notional Savings in the assign location for all cases reported in fraud. Monthly Hit.

Vendor/Agency Management assign Location.

  • Process TAT
  • Cost
  • MIS Management & Portfolio Management
  • Performance demonstrates in monitoring /Managing RCU vendors error free reporting Sampler/Verifiers trainings Escalation Management Overall reporting TAT Management Timey FCU MIS and Billing Submission Fraud Alert Circulation Fraud trend Sharing Data Mining.

Digital Initiatives.

  • Hunter: - Use Monitoring & Saving
  • Internal Dedupe search & inhouse checks
  • Closer TAT & catch vs match % of hunter cases hit rate in desktop/online/market resources searches and inhouse checks.
  1. Investigation& Deterrent setting.
  2. Cross checks of internal reports FI Technical Valuation and CAM
  • A. Conducting Customer Channel/Vendor & Internal meeting to investigate reported fraud cases and ascertain fraud perpetuation Point of resulting in all cases.
  • B. Feedback sharing for making processs intact and deterrent setting.
  • Timely submission of fraud tracker data.
  • Participation in adhoc investigation with satisfactory closer result.
  • E. To check for any process/Policy compromise at sourcing end.
  • Review of Collection data proactively and identification of Gaps

Training

  • A. Sampler/Business/U/w trainings.
  • B. Vendor FCU training for sustained/Improved quality and delivery.

Additional Activities/Initiative

  • A. Initiative undertaken for capability building of samplers/Vendors.
  • B. Global directed behaviour face to face interaction which are effective in conducting/Setup fraud identification.
  • Conducting assets verification and feedback
  • New trigger identifications.



Required Experience:

Manager


Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 900000 - 1000000
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Area FCU Manager (Jodhpur) • Jodhpur, Rajasthan, India

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