Inside Sales Representative

Job Description

Company Description Whistlemind Technologies is a dynamic technology company specializing in AWS Cloud Managed Services, web development, DevOps, CDN setup, Akamai automation, and backend development. The company brings together a dedicated team of engineers focused on delivering customer-centric products and services with optimal, reliable performance tailored to diverse business requirements. Whistlemind provides a broad spectrum of solutions, including cloud management and cost optimization, app development, web solutions, solution consulting, DevOps, and digital marketing. The organization emphasizes agile, innovation-oriented software development to adapt quickly to market changes and align closely with client objectives. Joining Whistlemind means being part of a team committed to integrating technology and creativity to drive continuous innovation and transformation.

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Role Description The Inside Sales Representative internship is an on-site role based in Pune City. The intern will support the sales team by identifying and qualifying leads through calls, emails, and online research, and by maintaining accurate records in the CRM system. Daily tasks include engaging with prospective customers, understanding their needs, and coordinating with senior team members to move opportunities through the sales pipeline. The intern will assist in follow-ups, basic account management activities, and contribute to improving customer satisfaction through responsive communication and service. This internship offers exposure to technology solutions sales and opportunities to learn structured sales processes in a fast-paced environment.

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Qualifications

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• Inside Sales and Lead Generation skills to identify prospects, qualify opportunities, and support the sales pipeline.
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• Customer Service and Customer Satisfaction capabilities to handle inquiries, respond promptly, and help ensure a positive customer experience.
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• Basic Account Management skills to maintain customer information, support relationship-building, and assist in follow-up activities.
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• Strong communication and interpersonal skills, with the ability to present information clearly and professionally.
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• Comfort with using CRM tools and standard office software; familiarity with technology or IT services is an advantage.
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• Ability to work on-site in Pune City, manage time effectively, and collaborate within a team environment.
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• Pursuing or completed a degree in Business, Marketing, Technology, or a related field is preferred.
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