BROADBAND OPERATIONS DOMAIN SME

HIRING BROADBAND OPERATIONS DOMAIN SME

Location: Bangalore
Experience: 1012 Years
Budget: Up to 22 LPA
Work Mode: Work From Office 5 Days a Week

About the Role

We are looking for an experienced Broadband Operations Domain SME to provide domain leadership for AI-driven transformation programs focused on broadband service operations and customer experience.

Requirements

Key Skills & Requirements

Broadband Access Networks FTTH/FTTx GPON/XGS-PON
Wi-Fi & Home Network Operations
CPE Lifecycle Management
Broadband Fault Management & Troubleshooting
Service Assurance Platforms
NOC Processes & Customer Support Workflows
OLT ONT/ONU BRAS/BNG DHCP DNS & AAA
Subscriber Provisioning & Activation
SNMP Traps Syslog NetFlow/IPFIX & Device Telemetry
Network Monitoring Alarm Management & Performance Metrics
Broadband KPIs MTTR FCR Repeat Fault Rates & Device Health
OSS & Operational Support Systems
TR-069 & TR-369
TD-181 Data Model

AI & Transformation Responsibilities

Define and validate broadband operational workflows and AI use cases
Identify opportunities for AI automation and analytics-driven optimization
Support AI use cases based on CPE and Broadband Network Telemetry
Collaborate with Solution Architects Data Scientists AI Engineers and Operations Teams
Validate operational data telemetry KPIs and customer experience metrics
Convert troubleshooting procedures and SOPs into structured knowledge assets
Support UAT stakeholder workshops requirement reviews and operational sign-offs
Define baseline KPIs and success metrics for transformation programs

Required Skills:

Key Skills & Requirements Strong hands-on experience with IEC 60601-1 Knowledge of IEC 60601 collateral and particular standards Experience working with Notified Bodies and safety testing labs Exposure to UL TÜV ETL DQS LNE etc. Strong understanding of EU MDR requirements Experience with CE Marking Technical File preparation and maintenance STED documentation experience GSPR documentation and compliance Product certification and regulatory audit support Safety testing and compliance activities

Required Education:

Bachelors Degree in Mechanical Engineering (MBA is an added advantage).

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 18 - 22