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Qi Spine Clinic
Inside Sales ExecutiveQi Spine Clinic • Mumbai, India
Inside Sales Executive

Inside Sales Executive

Qi Spine Clinic • Mumbai, India
2 days ago
Job description

Let's talk spine - because most of India doesn't.

Founded when surgery was the only mainstream solution to back pain, QI Spine emerged with a simple idea: non-surgical recovery should be the first option, not the last resort. Since then, we've built India's only spine-focused medical system - combining the expertise of 250+ specialists with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With 22 clinics across major cities, we've:

  • Consulted over 2.5 lakh patients
  • Prevented 15,000+ unnecessary spine surgeries
  • Achieved a 93% recovery rate - among the best in the world

Our mission

To help people recover from back, neck and joint pain with accurate diagnosis and advanced technology- keeping surgery the last option.

About the Role:

Key Responsibilities

  • Handle outbound calls with patients and prospective customers generated through digital and marketing channels.
  • Understand patient concerns, requirements and treatment expectations through effective questioning and active listening.
  • Educate patients about QI Spines treatment approach, consultation process and available treatment options.
  • Schedule and coordinate consultations with the appropriate clinic/doctor.
  • Follow up with leads at different stages of the patient journey to improve conversion.
  • Counsel patients on the value and benefits of recommended treatment plans.
  • Address objections related to treatment, pricing, timelines and other concerns professionally.
  • Convert qualified leads into consultations and treatment enrolments while maintaining a patient-first approach.
  • Maintain accurate lead, follow-up and conversion records in CRM/software.
  • Coordinate with clinic, clinical and operations teams to ensure a smooth patient journey.
  • Track individual performance against daily, weekly and monthly sales targets.
  • Prepare and maintain daily sales and conversion reports.
  • Build long-term relationships with patients and ensure a positive experience throughout their journey.

Qualifications & Skills

  • Graduate in any discipline.
  • 1–3 years of experience in Inside Sales, Telesales.
  • Excellent verbal communication and interpersonal skills.
  • Strong convincing, negotiation and objection-handling abilities.

What We Are Looking For

We are looking for individuals who are:

  • Target-oriented and commercially driven
  • Strong communicators and active listeners
  • Confident in handling sales conversations
  • Empathetic while dealing with patients
  • Persistent and disciplined with follow-ups
  • Comfortable working in a fast-paced environment
  • Accountable for their individual targets and outcomes

Interested Candidates can share their resumes on [HIDDEN TEXT] / 8691079889


Skills Required
Telesales, crm software, Inside Sales
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Inside Sales Executive • Mumbai, India

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