Service now ITSM Developer

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

TCS is Hiring for Service now ITSM Developer Job role.

Experience Range: - 6 to 10 Years

Job Locations : PAN India

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Technical Competency

• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)

Behavioral competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have

• ServiceNow Implementation Specialist certification
• ITIL V3/V4 foundation certification
• Java developer certification

Skills Required
Sdlc, Incident Management, Problem Management, Mobile App, Service Catalog, Javascript, Ldap, Web Services, Xml, Sql, Itil, Knowledge Management, Scrum, Oracle, Css, Mysql, Agile, Html, Change Management