Business Analyst (ATSM: Air Traffic Staff Management)

• Key Responsibilities:
• Data Analysis & Reporting:
• Gather, analyze, and interpret air traffic staffing data from multiple sources to support operational decision-making.
• Develop and maintain dashboards and reports for key performance indicators (KPIs), resource utilization, staffing requirements, and workload distribution.
• Identify trends and areas for improvement in staff management and operational efficiency.
• Staffing and Resource Optimization:
• Collaborate with air traffic control managers to analyze current staffing levels and ensure appropriate allocation of resources across air traffic zones.
• Recommend staffing adjustments based on workload analysis, peak traffic periods, and regulatory requirements.
• Assist in workforce forecasting and planning to ensure adequate staffing levels for all shifts and contingencies.
• Process Improvement:
• Evaluate existing air traffic staff management processes, identify bottlenecks, and recommend process improvements to enhance efficiency.
• Develop, test, and implement new processes or systems to streamline staff allocation, scheduling, and performance tracking.
• Stakeholder Collaboration:
• Work closely with ATC operations, human resources, scheduling teams, and external stakeholders to gather requirements and ensure the smooth coordination of staffing efforts.
• Facilitate meetings and communication across departments to ensure alignment on staffing needs, schedules, and performance targets.
• Regulatory Compliance:
• Ensure staffing solutions comply with aviation industry regulations, including working hour limits, shift patterns, and safety guidelines.
• Maintain awareness of changes to relevant policies, procedures, and regulations affecting air traffic staff management.
• Forecasting & Planning:
• Utilize historical data and predictive models to forecast future staffing requirements based on projected traffic volumes and airspace management needs.
• Collaborate with the team to build long-term staffing plans that align with operational goals and growth projections.
• Technology and System Support:
• Support the implementation and optimization of scheduling, staffing, and resource management software/tools.
• Troubleshoot and resolve issues with ATSM systems to ensure seamless operations.
• Performance Monitoring:
• Track staff performance and workload distribution to ensure optimal efficiency and minimize fatigue or errors.
• Develop metrics to assess the effectiveness of staffing models and propose adjustments where needed.

Skills Required
board administration , Compliance Management, Corporate Governance, Legal Knowledge, regulatory knowledge