Tele Caller cum Business Development Executive (BDE)

Job Description – Tele Caller cum Business Development Executive (BDE)

Experience : 3–4 Years

Location: Remote (India)

Employment Type: Full-Time

Reports To: Business Development Manager

Compensation: As per industry standards

About Lead Center Media (LCM)

Lead Center Media (LCM) is a performance marketing and business development agency that helps businesses generate high-quality leads, accelerate sales growth, and build long-term customer relationships. Working with clients across Australia and other international markets, we combine strategic outreach with data-driven marketing to deliver measurable business results.

We are looking for a motivated and results-oriented Tele Caller cum Business Development Executive to join our growing team and contribute to our Australian client acquisition and lead generation efforts.

Role Overview

As a Tele Caller cum Business Development Executive, you will be responsible for engaging prospective customers through outbound calls, qualifying leads, scheduling appointments, nurturing prospects, and guiding them through the enrollment journey. You will play a pivotal role in driving revenue growth by achieving monthly enrolment KPIs, converting qualified leads into successful enrolments, maintaining consistent follow-ups, handling objections effectively, and delivering a seamless customer experience throughout the sales lifecycle. You will also maintain accurate CRM records, collaborate with internal teams, and support business development initiatives to maximise conversion rates and customer satisfaction.

This role requires excellent communication skills, confidence in engaging with international clients, and priority will be given to candidates with prior experience working in the Australian market.

Key Responsibilities

• Make high-volume outbound calls to prospective customers and inbound warm leads during Australian business hours.
• Introduce company services and products and effectively communicate value propositions.
• Qualify inbound and outbound leads based on predefined criteria.
• Schedule appointments and meetings for the sales team.
• Conduct business development calls to identify and acquire new clients.
• Build and maintain a healthy sales pipeline through continuous prospecting.
• Follow up with prospects via phone, email, and other communication channels.
• Maintain accurate customer records, call notes, and follow-up activities within the CRM.
• Research potential clients and identify new business opportunities.
• Coordinate with the marketing and sales teams to improve lead conversion.
• Meet daily, weekly, and monthly KPIs related to calls, appointments, qualified leads, and conversions.
• Prepare regular reports on calling activity, lead status, and sales pipeline.
• Maintain professional communication and represent the company positively during all customer interactions.

Required Qualifications & Experience

• 3–4 years of experience in Tele Calling, Inside Sales, Business Development, Lead Generation, or Sales.
• Excellent verbal and written English communication skills with a neutral or international accent.
• Strong persuasion, negotiation, and relationship-building abilities.
• Experience handling outbound cold calling and lead qualification.
• Comfortable working during Australian business hours (early morning IST).
• Experience using CRM platforms such as Go high level, Zoho CRM, and LMS Systems.
• Ability to achieve sales targets and work in a KPI-driven environment.
• Strong organizational and time management skills.
• Self-motivated with the ability to work independently in a remote environment.
• Bachelor's degree in business development or related field.
• Email and SMS etiquette.

Good to Have Skills

• Experience working with Australian B2B clients.
• Knowledge of Australian business culture and communication etiquette.
• Experience in appointment setting and consultative selling.
• Familiarity with Sales Navigator, Apollo, Lusha, or other lead generation platforms.
• Experience in email outreach and follow-up campaigns.
• Ability to identify upselling and cross-selling opportunities.
• Familiarity with Microsoft Office, Google Workspace, GoHighLevel, and reporting tools.

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