Client Partner - Enterprise Solutions & Services (North America)

About us: Intuitive.AI is one of the fastest-growing (INC 5000, CRN) Cloud & SDx solution and services companies supporting enterprise customers on a global scale. Intuitive is an "Engineering Company" delivering measurable value and key business outcomes. Intuitive Superpowers: - DataOps & AI/ML - Cloud Native, AppSecOps, DevSecOps - Cloud Migration & Transformation - Cloud FinOps - Cybersecurity (App/Data/Infra) & GRC - SDx & Digital Workspace We are proud to partner with some of the world's leading enterprises and serve 200+ customers across different industry verticals. We have achieved many milestones along the way, including being recognized as a top-10 fast-growth 150 IT company in the Americas by CRN in 2022 and being named one of America's fastest-growing private companies by INC 5000 in 2022. That's not all! Even CIO Review awarded us as the Most Promising Cloud Migration Company and Artificial Intelligence Solutions Provider in 2022. About the job: Title - Client Partner - Enterprise Solutions & Services (North America) Start date: Immediate Position Type: Full Time Location: India (Remote, aligned to North America business hours as needed) Department: Sales About the Role Intuitive.ai is looking for an experienced Client Partner to own the full sales life-cycle for Enterprise Solutions & Services engagements across the North America region. Based in India, this role sits within the Inside Sales organization and is responsible for converting qualified opportunities - sourced through Lead Generation and Portfolio Accounts - into signed, well-scoped deals. You will lead discovery, solutioning, proposal development, negotiation, and closure for enterprise AI, cloud, and data modernization engagements, before handing a well-set-up account to the Portfolio Accounts team for long-term growth. Key Responsibilities & KRAs / KPIs As a Client Partner, you will own each opportunity end-to-end - from first qualified conversation through to signature - and will be measured against the following Key Result Areas (KRAs) and Key Performance Indicators (KPIs): Key Result Area (KRA) Key Performance Indicators (KPI) Opportunity Qualification & Discovery - Qualification-to-disqualification ratio on handed-off leads - Discovery call completion within SLA (e.g., 48 hours of handoff) - % of opportunities with documented BANT / MEDDIC qualification Solution Positioning & Proposal Development - Proposal / quote turnaround time - Proposal-to-close conversion rate - Number of tailored demos / POCs delivered per opportunity Pipeline Progression & Deal Velocity - Average sales-cycle length (lead to close) - Stage-to-stage conversion rate - % of deals slipping past forecasted close date Negotiation & Deal Closure - Win rate (closed-won total qualified opportunities) - Average discount / margin retained at close - Time from final proposal to signed contract Revenue & Quota Attainment - % of quota attained (monthly / quarterly) - Number of net-new logos closed in North America - Average first-deal contract value (ACV / TCV) Forecast Accuracy & CRM / Deal Hygiene - Forecast accuracy (committed vs. actual closed-won) - % of CRM records with complete stage, next steps, and close date - Deal review / QBR cadence adherence Cross-Functional Coordination - Time-to-engage internal stakeholders (Solutions, Legal, Delivery) - Escalation resolution time for blocked deals - Stakeholder feedback score from Solutions / Delivery teams Handoff to Delivery / Portfolio Accounts - Handoff completion within SLA (e.g., kickoff scheduled within X days) - % of deals with documented handoff package (scope, contacts, expectations) - Early-stage (first 90 days) customer satisfaction / onboarding health score What You'll Bring Education & Experience - MBA from a recognized institution (required). - 7-10 years of experience in enterprise B2B sales, with a track record of running full sales cycles for technology, SaaS, or IT services solutions. - Demonstrated experience selling into the North America market, including familiarity with US/Canada buying processes, procurement cycles, and time-zone-aligned working hours. - Prior experience in Enterprise Solutions & Services sales - cloud, data, AI, or digital transformation offerings strongly preferred. Skills & Competencies - Proven ability to independently manage complex, multi-stakeholder enterprise deals from discovery through signature. - Strong consultative selling and solution-positioning skills - able to translate technical capability into business value. - Skilled negotiator with commercial and contractual acumen (pricing, SOWs, MSAs). - Excellent written and verbal communication; comfortable presenting to CXO-level stakeholders. - Disciplined CRM hygiene and forecasting rigor (HubSpot or Salesforce experience preferred). - Strong cross-functional collaborator - works effectively with Lead Gen, Portfolio Accounts, Solutions Engineering, Legal, and Delivery teams. - Comfortable operating in a remote, distributed team structure spanning India and North America time zones. Preferred - Experience selling to BFSI Industries verticals. - Familiarity with AI/cloud/data modernization concepts and enterprise technology buying cycles. - Existing network or prior exposure to North America enterprise accounts. What Success Looks Like in the First Year - Consistently meets or exceeds quota for net-new enterprise logos closed in North America. - Builds a reliable, forecastable pipeline with strong stage-to-stage conversion. - Delivers clean, well-documented handoffs that set up Portfolio Accounts for long-term account growth. - Establishes trusted relationships with cross-functional teams (Lead Gen, Solutions, Delivery, Legal) to keep deals moving without friction.