Data Analyst Operations

Description

Kroll is seeking a detail-oriented and analytical Data Analyst - Operations to support their service line Operations teams in driving operational excellence across a global consulting practice.

This role is ideal for an early-career professional who enjoys working with data improving processes supporting business operations and collaborating with stakeholders across multiple functions. The Operations Analyst will help ensure the accuracy of operational data support business reporting coordinate operational activities and contribute to initiatives that improve the efficiency and effectiveness of their service line.

The successful candidate will develop a broad understanding of professional services operations project delivery resource planning and business performance within a fast-paced cybersecurity environment.

Day to Day responsibilities

Operational Reporting & Analytics

• Prepare and maintain operational reports dashboards and KPIs.
• Support reporting related to revenue backlog pipeline utilization resource capacity service delivery and business performance.
• Analyze operational data to identify trends risks and opportunities for improvement.
• Translate data into concise actionable insights for leadership reviews and business discussions.
• Assist with ad hoc analysis requests from leadership and cross-functional stakeholders.

Data Quality & Business Operations

• Validate and maintain operational data across key business systems.
• Perform routine audits to ensure data accuracy completeness and consistency.
• Identify and escalate data quality issues that may impact reporting forecasting or decision-making.
• Support governance processes and operational standards across the practice.
• Document business rules reporting logic and operational procedures.

Project & Resource Coordination

• Assist with resource scheduling tracking and coordination activities.
• Support project administration tasks including data maintenance reporting and operational follow-up.
• Help monitor workload trends and resource utilization across the practice.
• Escalate operational risks bottlenecks or process gaps for resolution.

Cross-Functional Collaboration

• Partner with Finance Sales Operations and Delivery teams.
• Support communication reporting and operational planning activities.
• Contribute to a culture of accountability continuous improvement and operational excellence

Essential Traits

• A proactive detail-oriented problem solver.
• Someone who enjoys working with data and improving processes.
• A collaborative team player who can support leaders in a fast-paced environment.
• An individual interested in growing into broader Operations and Strategy roles over time.

Prerequisites

• Bachelors degree in Business Finance Economics Data Analytics or a related field.

• 1-3 years of experience in business operations analytics sales operations project coordination or a similar role.

• Advanced Excel skills and strong analytical capabilities.

• Experience with Salesforce Power BI or similar reporting tools preferred.

• Strong attention to detail organization and communication skills.

• Interest in cybersecurity and professional services operations.

• Ability to manage multiple priorities in a fast-paced environment.

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Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Operations
Experience: years
Vacancy: 1