Front Desk Receptionist

Company Description Bhoomi Group, established in 1990, is a housing services provider focused on enriching people’s lives by delivering reliable, quality residential solutions. The company is known for its commitment to client satisfaction, innovation, and long-term value creation. Bhoomi Group works closely with clients to understand their housing needs and offers customized services to meet those expectations. Team members join a culture that emphasizes integrity, service excellence, and continuous improvement. Role Description The Front Desk Receptionist is a full-time, on-site role based in Mumbai. This position is responsible for greeting visitors, answering and directing phone calls, and managing the front desk in a professional and welcoming manner. Daily tasks include handling inquiries, maintaining visitor logs, coordinating appointments and meetings, and supporting basic clerical work such as filing, photocopying, and managing incoming and outgoing mail. The role also involves liaising with internal teams, providing accurate information to clients and visitors, and ensuring the reception area remains organized and presentable. The Receptionist will represent Bhoomi Group’s values through courteous, prompt, and helpful service at all times. Qualifications - Strong Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling, and basic office administration. - Professional Phone Etiquette and Communication skills to handle calls, messages, and visitor interactions clearly and respectfully. - Customer Service skills to respond to inquiries, support clients and visitors, and maintain a courteous and solution-focused approach. - Proficiency with office software (e.g., email, word processing, spreadsheets) and familiarity with office equipment such as printers and scanners. - Ability to remain organized, manage multiple tasks, and maintain accuracy in a fast-paced environment. - Strong interpersonal skills, a calm demeanor, and the ability to work collaboratively with diverse teams. - Prior front desk or administrative experience in real estate or service-oriented organizations is an advantage. - Minimum high school diploma or equivalent; additional training in office administration or hospitality is beneficial.