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British Council
Executive Exams OperationsBritish Council • Kolkata, Delhi, Mumbai
Executive Exams Operations

Executive Exams Operations

British Council • Kolkata, Delhi, Mumbai
3 days ago
Job description

Main opportunities/challenges for this role

Your role will include the following areas: exam logistics, test day planning, post-test activities, test day staff / examiner allocation.

  • Responsible for operational excellence in the planning and delivery of Distribution and other

examinations.

  • Adhere to India Exams, global and board specific procedures, policies and ensure that procedural timelines are met.
  • Responsible for compliant and secure storage of all required data and materials
  • Provide required financial data as required to ensure an efficient, secure and appropriately controlled environment as per British Council s financial control standards
  • Coordinate all resources efficiently, taking into account times of peak activity and factors which could influence operations, for example festivals and seasonal weather constraints
  • Manage and ensure all storage of exams material and information is secure, compliant and meets all procedures and policies.
  • Support Exams operations, logistics and exam delivery by supporting pre and post exams delivery.
  • Co-ordinate first level communications with customers and vendors.
  • Complete required financial tasks as per British Council Financial guidelines and provide accurate financial information when requested.
  • Adhere to operations service level agreements & agreed turnaround times as per customer service standards
  • To ensure compliance with all corporate standards (e.g. DISTRIBUTION audits, Quality, Control and Compliance, Equality, Diversity & Inclusion, Data Protection and Safeguarding as well as externally driven client requirements) and in line with agreed financial and non- financial targets.


Skills Required
Data Protection, equality, Logistics
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Executive Exams Operations • Kolkata, Delhi, Mumbai

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