Leadership opportunity| India Sales head-B2B Enterprise Accounts | Customer Success & Growth |
\nMumbai (Saki Vihar - Beside L&T)| Work from Office | Mumbai Candidates only
\nExtensive Domestic & International Travel as per business requirement
\n18+ Years Experience
\n️ Mandatory: Experience selling Enterprise ERP solutions (e.g., SAP, Oracle, Microsoft Dynamics, Infor, Epicor, IFS, Ramco, Sage, Acumatica, etc.) to Manufacturing, Retail or eCommerce customers
\nETP is looking for an accomplished business leader to head its Customer Sales Success & Growth function for India market
\nWe are specifically seeking leaders with a strong background in Enterprise ERP and business application sales, who have a proven track record of managing large enterprise customer portfolios, driving revenue growth through strategic account development, and building trusted relationships with CXO stakeholders. The ideal candidate will bring leadership experience across Enterprise Sales, Customer Success, Strategic Account Management, or Consulting within technology-led organizations, with exposure to industries such as Manufacturing, Retail, Distribution, or eCommerce.
\nWhat We're Looking For:
\n15+ years of experience in Customer Success, Strategic Accounts, Consulting, Enterprise Sales, or Business Leadership
\nStrong background in SAP / SAP Partner organizations OR ERP sales
\nProven experience managing large enterprise accounts and customer portfolios
\nExpertise in renewals, customer retention, upsell, cross-sell, and account expansion
\nStrong CXO engagement and stakeholder management skills
\nExperience leading and scaling high-performing customer-facing teams
\nKey Responsibilities:
\nOwn Customer Success strategy and execution for India
\nDrive customer retention, revenue growth, and account expansion
\nBuild trusted relationships with CXOs and business leaders
\nLead strategic account planning, governance, and executive reviews
\nPartner with Global Leadership, Product, Sales, and Delivery teams to drive customer outcomes and business growth.
\nThis is a highly visible leadership role with direct influence on customer growth, business transformation, and strategic direction across India market.
\nInterested candidates may share their profile at jyoti.kumar@etpgroup.com.
\nPlease Note: This opportunity is specifically targeted at leaders with a proven background in Enterprise ERP Sales, Retail Technology, Enterprise SaaS, and Digital Transformation solutions, selling to industries such as Manufacturing, Retail, Distribution, and eCommerce.
\nProfiles with primary experience in HRMS, HCM, Payroll, Travel Technology, Banking, Insurance, Telecom, or other non-ERP enterprise software sales will not be considered.
\n#Hiring #CountryManager #SAP #SAPPartner #CustomerSuccess #EnterpriseSales #StrategicAccounts #ERP #SaaS #RetailTechnology #LeadershipHiring #MumbaiJobs #CXOEngagement #AccountManagement #BusinessTransformation
India Sales head (CSM) -B2B Enterprise Accounts • 400001, MH, IN
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