Job Title: Account Manager – Customer Success (US Market)
Location: Remote (US Shift)
Experience: 4–5 years
Department: Customer Success
Employment Type: Full-time
About illumine
At illumine, we are on a mission to empower childcare centers, preschools, and educators with simple, powerful tools that make their day-to-day operations smoother and more impactful. Our all-in-one childcare management platform helps centers streamline communication, billing, attendance, and learning updates, allowing educators to focus on what truly matters: nurturing young minds.
We are growing fast and expanding our footprint across the US. To continue delivering exceptional experiences to our customers, we’re looking for a passionate Account Manager (Customer Success) to join our team.
About the Role
As an Account Manager – Customer Success, you will be the trusted partner for our US-based customers. You will work closely with childcare centers and school leaders, ensuring they get maximum value from illumine. You will help them adopt our platform seamlessly, strengthen their engagement, and champion their success every step of the way.
Your goal? Build long-lasting relationships that lead to happy customers, successful renewals, and strong advocacy for illumine.
Key Responsibilities
Requirements
Nice to Have
Why Join illumine?
At illumine, we don’t just build software, we build connections that empower educators and inspire better learning journeys.
If you are passionate about helping customers succeed and want to be part of something truly meaningful, we would love to hear from you!
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