SENIOR DIRECTOR - Cybersecurity

Role: Cybersecurity Delivery Leader

• 20+ years of experience in a global IT environment With experience in managing large accounts/projects managed services in Cybersecurity Services, Cyber tools Implementations, MSSP & Shared Services.
• Understanding Cyber - Good understanding of Cybersecurity tool OEMs and their implementation and Managed Services deliverables.
• Effort estimations, services scope sizing and effort pricing - Good hands-on experience in sizing and pricing the efforts for a Large Services Implementation or Managed services construct.
• Ability to build strong client relationships and drive successful outcomes - Strong client service orientation, a solid reputation and credibility with key clients in your space for delivering client value and impact.
• Ability to influence and manage stakeholders - Demonstrated ability to influence without formal authority within cross-functional teams on creative solutioning.
• Problem solving approach - Hands-on approach to solving problems and interest in working closely with clients and Happiest Minds teams.
• Good education credentials - Any technical graduate with good academic performance, Project Management, Technical Certifications in the Infrastructure and Cybersecurity domains is a plus.

Critical Leadership Capabilities:

Portfolio Management:

• Should have managed large Managed Services accounts/projects with the portfolio of 10 M+ with Y-o-Y growth on top line and bottom line
• Strong technical experience in Infrastructure (On-Premises/ Cloud Cyber Security knowledge, Tools & Process (ISO 20K) skillset)
• Strong experience in managing in managing fixed bid engagement in Infra & Security
• Very strong Stakeholders management, account mining capabilities and demonstrate the account/portfolio growth
• Experience in driving Process Improvements, Automations, Continuous Service Improvements within the accounts to improve operations efficiency
• Ability to interact and manage with CXO organization, strong negotiation, and escalation management skillset

Driving Results

• Leads the delivery of client's business outcomes and commercial results
• Invests time in people to build performance for today and for the future
• Proactively seeks to improve processes and implement best-in-class solutions
• Engages to develop a clear understanding of long-term capabilities/potential, and to provide balanced feedback and guide team members
• Gives practical support and guidance to team members to help their overall development beyond just technical skills
• Encourages team members to offer value-adds to projects beyond the defined scope with intent to build long-term relationships
• Looks for opportunities to cross-sell and upsell to get a bigger share of the customer's wallet while ensuring that business problems are solved, and the overall satisfaction quotient is taken up a few notches

Collaborating and Influencing

• Encourages and leverage opinions and perspectives of others
• Engages people in a dialogue to gain commitment and bring them 'on board', aligning to client/business outcomes
• Resolves conflicts by discussing individual issues with each person as well as in closed groups
• Manages the team by employing the principles of Situational Leadership
• Be fair, unbiased and non-judgmental while taking decisions
• Takes initiatives to connect with the team
• Communicate with precision and clarity on all matters concerning work

Other Personal Characteristics

• High on Personal Integrity & Moral Values
• Energetic, self-starter, agile, confident, and articulate
• Optimistic, positive, forward-looking
• Able to challenge the status quo constructively
• Change-skilled
• Possess Planning and Execution Skills
• Teambuilding and teamworking Skills
• Growth-oriented Mindset – for self and for team members

Skills Required
Process Improvements, Managed Services