Implementation Consultant (Bangalore)

Key Responsibilities

Implementation & Delivery

• Lead end-to-end HRMS/HCM implementation projects — from project kick-off and requirement discovery through configuration, testing, go-live, and handover to support.
• Conduct detailed requirement-gathering workshops with client HR, payroll, and IT teams to understand current processes, pain points, and desired outcomes.
• Translate business requirements into system design and configure the platform accordingly — including organization structure, workflows, leave and attendance policies, payroll inputs, and employee lifecycle processes.
• Prepare and maintain implementation documentation such as requirement specifications (BRD/FRD), configuration workbooks, data migration templates, and project status reports.
  
  

Data Migration & Testing

• Guide clients through employee master data collection, validation, and migration, ensuring accuracy and completeness before go-live.
• Plan and drive User Acceptance Testing (UAT) — prepare test scenarios, coordinate testing cycles with client stakeholders, track defects, and ensure timely resolution and sign-off.
  
  

Client Onboarding & Go-Live

• Manage client onboarding activities and ensure smooth, on-schedule go-lives with minimal disruption to the client's HR operations.
• Deliver end-user and admin training sessions (in-person and virtual), and create training materials, user guides, and FAQs to drive product adoption.
  
  

Stakeholder Management

• Act as the primary point of contact for client stakeholders throughout the implementation lifecycle, setting clear expectations on scope, timelines, and deliverables.
• Coordinate with internal product, engineering, and support teams to resolve gaps, escalate product issues, and communicate enhancement requests.
• Proactively identify project risks and dependencies, and communicate mitigation plans to both client and internal leadership.
  
  

Post-Implementation Support

• Provide hypercare and post-go-live support — troubleshoot configuration and data issues, resolve tickets within agreed SLAs, and ensure a smooth transition to the ongoing support team.
• Gather client feedback post-implementation and share insights with product teams to improve the platform and implementation methodology.

Skills Required
Hcm, Data Migration, Configuration, Stakeholder Management, Implementation Documentation, Hrms