Client Servicing Executive (from advertising agency only)

About The Opportunity

Mindtel is a fast-growing digital-focused advertising agency working with leading consumer and B2B brands across India. We specialize in integrated campaigns spanning social, digital, OOH, and traditional media—delivering measurable ROI through creative storytelling and data-backed media strategy. Our client servicing team sits at the heart of every campaign, ensuring seamless execution, proactive communication, and client delight at every touchpoint.

Role & Responsibilities

• Act as the primary point of contact for assigned clients, managing day-to-day communication, timelines, and deliverables across creative, media, and production teams.
• Translate client briefs into executable project plans, ensuring alignment on objectives, budgets, and KPIs with internal stakeholders.
• Coordinate campaign launches, ad-hoc requests, and revisions—tracking progress via project management tools like Asana, Trello, or Monday.com.
• Prepare and present campaign performance reports, media plans, and pitch decks with clear insights and actionable recommendations.
• Build and maintain long-term client relationships through proactive updates, anticipating needs, and identifying upsell opportunities.
• Escalate risks or bottlenecks及时 to senior leadership and collaborate cross-functionally to resolve issues before they impact delivery.
  
  

Skills & Qualifications

Must-Have

• Client Servicing
• Advertising Agency Experience
• Project Management
• Media Planning
• Client Reporting
• Microsoft Office Suite
• CRM Tools
• Communication Skills
  
  

Preferred

• Experience with billing and budget tracking
• familiarity with social media campaign execution
• Knowledge of digital advertising platforms (Meta Ads Manager, Google Ads)
  
  

Benefits & Culture Highlights

• Fast-paced, collaborative environment with direct exposure to brand strategy and campaign execution.
• Opportunities to work with top-tier national and regional brands across multiple verticals.
• Performance-driven incentives and career advancement paths tied to client success metrics.
  
  

Skills: campaign execution,client servicing,advertising,digital,skills,strategy,project,communication,project management,management
Skills Required
Trello, Asana, Microsoft Office Suite, CRM Tools, Client Servicing, Google Ads, Project Management, Media Planning