Talent.com
Accenture
ACN GN-Industry-Health- Health Engagement - ManagerAccenture • Bengaluru / Bangalore, India
ACN GN-Industry-Health- Health Engagement - Manager

ACN GN-Industry-Health- Health Engagement - Manager

Accenture • Bengaluru / Bangalore, India
8 days ago
Job description
tbd

Project Role: Health Engagement – Salesforce Manager

Project Role Description: We are seeking an experienced and influential Salesforce Manager with strong healthcare consulting expertise. This role focuses on driving business transformation and engagement strategies enabled by Salesforce across payer, provider, member, and broker ecosystems.

You will act as a trusted advisor to business stakeholders, helping organizations transform how they engage, communicate, and deliver services across the healthcare journey. This is a consulting-led role, focused on business outcomes, stakeholder advisory, and solution shaping.

Must have: US Healthcare (Payer or Provider domain) and Business Analysis/Consulting background along with experience working on Salesforce implementation programs

Good to have: Salesforce certifications (Admin, Health Cloud, Business Analyst etc.)

Roles & Responsibilities: -

  • Lead Health Engagement transformations involving Salesforce across healthcare organizations and drive Digital front door strategies enabling seamless access to healthcare services
  • Act as a strategic bridge between business and technology teams, translating healthcare business needs into scalable Salesforce-driven solutions
  • Provide delivery oversight across requirement gathering, prioritization, UAT, and go-live, ensuring business value realization.
  • Engage with senior stakeholders to define transformation vision, manage expectations, and resolve complex business challenges
  • Establish governance and best practices across process design, documentation, and change management
  • Mentor and lead teams (BAs, consultants, offshore teams), fostering a consulting-first and outcome-driven culture
  • Ensure compliance with US healthcare regulations (HIPAA, CMS) and data privacy standards
  • Drive continuous improvement across engagement models, operational processes, and Salesforce adoption
  • Acquire skills that have utility across Health industry groups.

Required Qualifications


  • Proven experience as a Manager/Lead Business Analyst in Agile environments for at least 2-3 Salesforce Implementations with US Healthcare Clients.
  • Strong understanding of healthcare ecosystems including Payer Operations, Provider workflows, care management, and population health concepts.
  • Excellent communication, facilitation, stakeholder management, and Team handling skills.
  • Cross-cultural competence with the ability to thrive in a dynamic environment.

Preferred Skills


  • Experience with Digital Front Door, Salesforce CRM, Contact Center, or Quote-to-Cash workflows in healthcare.
  • Firsthand experience with Sales/Service Cloud/Health Cloud/Experience Cloud implementations in Salesforce
  • Familiarity with tools like Jira, Confluence, or Azure DevOps.
  • Ability to lead and collaborate with distributed and cross-geographical teams

Skills Required
Confluence, Jira, Salesforce, Azure Devops
Create a job alert for this search

ACN GN-Industry-Health- Health Engagement - Manager • Bengaluru / Bangalore, India

Similar jobs

#ACN - GN- Energy Downstream- Analyst

AccentureBengaluru, IN

Job Title - GN- Industry- MC- Energy Downstream Consultant/ Analyst Management Level : 09 – Consultant/ 11 – Analyst Location: Bangalore/ Gurugram/ Mumbai/ Hyderabad Must have skills: Resources... Show more

 • Promoted

Manager

A Global Consulting FirmBangalore, Bangalore (district); Bangalore (division); Karnataka, IN

Manage and supervise the execution of external audit engagements of various clients in accordance with relevant regulatory and professional auditing and assurance standards.Qualified CA/US CPA/ACCA... Show more

 • Promoted

#ACN GN-Utilities- T&D-Analyst

AccentureBengaluru, IN

Job Title - Management Consulting Analyst S&C GN Management Level : 11 Location: Gurugram/Mumbai Must have skills: - Deep knowledge in Utilities industry with core expertise in Transmission & Dist... Show more

 • Promoted

Sr. Manager- Corporate Fundraising (Cancer Care)

Vitasta Consulting Pvt LtdBengaluru, KA, Karnataka, IN

Responsibilities:<br /> <br /> 1.Build financial sustainability<br /> ● Building and sourcing work-streams such as corporate, foundation, multi-laterals, Alumni, government<br ... Show more

#ACN S&C GN - Tech Strategy & Transformation - Tech Op Model (TOM) - Manager

AccentureBengaluru, IN

Technology Operating Model Manager Join our team in Technology Strategy and Transformation for an exciting career opportunity to enable our most strategic clients to realize exceptional business ... Show more

 • Promoted

Associate Manager/ Manager - Fundraising Development

ArthanBangalore, Karnataka, India
Quick Apply

Reporting to the Senior Consultant - Development and working closely with senior program.CSRs and Multilaterals (World Bank, ADB, etc.Ideate, develop and execute a strategy which is aimed at securi... Show more

#ACN S&C GN - Tech Strategy & Transformation - GCC - Manager

AccentureBengaluru, IN

Job Description: Technology Strategy – GCC Advisory Practice: Technology Strategy & Transformation, Global Network I Areas of Work: Operating model design, Global Capability Center (GCC) strategy,... Show more

 • Promoted

GCC advisory manager

AccentureBengaluru, IN

Job Title - GCC Advisory Manager Management Level: 07 – Manager Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata Must have skills: GCC / GBS Strategy, Functional Operating... Show more

 • Promoted

#ACN S&C GN - Tech Strategy & Transformation - Tech M&A - Manager

AccentureBengaluru, IN

Manager – Technology M&A Advisory Join our team in Technology Strategy & Transformation for an exciting opportunity to help leading global organizations navigate the technology dimensions of merge... Show more

 • Promoted

#ACN S&C GN - Tech Strategy & Transformation - Transformation Coach - Senior Manager

AccentureBengaluru, IN

Senior Manager – Transformation Office – Transformation Coach Join our team in Technology Strategy & Transformation for an exciting career opportunity to enable our most strategic clients to realiz... Show more