IMGC - Head - Digital Distribution

Company Overview:

India Mortgage Guarantee Corporation Pvt Ltd (IMGC) is Indias first mortgage guarantee company, established as a joint venture between Genworth Financial, National Housing Bank, International Finance Corporation, and Asian Development Bank. The company provides mortgage guarantee products to lenders, enabling them to expand their home loan portfolios while mitigating credit risk. Operating at the intersection of housing finance and risk management, IMGC plays a pivotal role in deepening the mortgage market in India by facilitating access to home ownership for a broader segment of the population.

Role Overview:

The Head of Digital Distribution will spearhead the companys strategy to scale mortgage guarantee volumes through digital channels and virtual sales frameworks. This role involves building and managing a high-performing digital sales team, integrating advanced CRM workflows to optimize lead conversion, and collaborating closely with partner banks and housing finance companies. You will be responsible for driving the digital transformation of the distribution function, ensuring that technology-led interventions directly translate into increased market penetration and operational efficiency across the mortgage ecosystem.

Key Responsibilities:

- Formulate and execute a comprehensive digital distribution strategy to increase the adoption of mortgage guarantee products across diverse lending segments.

- Lead and mentor a virtual sales team to manage end-to-end digital lead acquisition, nurturing, and conversion processes.

- Drive the implementation and optimization of CRM platforms to track sales performance, manage partner pipelines, and derive actionable insights for business growth.

- Collaborate with cross-functional teams, including product, technology, and risk, to streamline digital workflows and enhance the partner experience.

- Analyze market trends and competitor activities to refine digital sales tactics and maintain a competitive edge in the mortgage loan landscape.

- Establish robust performance metrics and reporting mechanisms to monitor the ROI of digital distribution initiatives and ensure alignment with organizational goals.

Required Skillset:

- Demonstrated expertise in managing large-scale digital distribution and virtual sales operations within the financial services or mortgage lending sector.

- Proven ability to leverage CRM systems to drive sales productivity, manage complex pipelines, and improve customer lifecycle management.

- Strong leadership capabilities with a track record of building, training, and scaling high-performance teams in a fast-paced environment.

- Exceptional analytical and strategic thinking skills, with the ability to translate data-driven insights into effective sales strategies.

- Excellent communication and stakeholder management skills, capable of influencing senior leadership and external partners.

- A minimum of 10 - 15 years of professional experience in sales and distribution, preferably with a focus on digital transformation in the mortgage industry.

- A postgraduate degree from a premier institute is highly preferred, reflecting a strong academic foundation to complement professional experience.

(ref:iimjobs.com)