Senior Sales Manager

Job Description

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About the Company

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CRIF High Mark is India's first full-service credit information bureau which comprehensively covers credit information for all borrower segments – MSME and Commercial borrowers, Retail consumers and Microfinance borrowers – across the vast expanses (whether urban or rural areas) of our country. With one of the largest databases of individuals and businesses from over 4000 financial institutions, CRIF High Mark provides credit information services for and supports millions of lending decisions every month. CRIF is a global Fintech offering banks, financial institutions, utility companies, insurance companies, telecom players and businesses qualified support in every phase of the customer relationship: from the planning of development strategies to the acquisition, through to portfolio management and credit collection. It is included in the prestigious FinTech 100, a ranking of the leading global technology solution providers in the financial services industry. CRIF has an international presence, operating over four continents (Europe, America, Africa, and Asia) in 50 countries with more than 10,500 financial institutions, 600 insurance companies, 82,000 business clients, and 1,000,000 consumers using CRIF services. CRIF High Mark has headquarters in Mumbai, development and operations center at Pune.

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About the Role

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As a B2B Sales & Client Relationship Manager of CRIF High Mark’s information & analytical products and services, selected candidate would be responsible for managing existing customer relationships, acquiring new customers, and managing end-to-end sales activities / strategic initiatives within the allocated customer portfolio. The selected candidate will have access to mid & senior management decision makers at PSU Banks, Private Banks, NBFC’s, Telecom Companies, Insurance providers and any institutions who may require CRIF’s services. The role is based out of Bangalore and requires travel as needed.

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Responsibilities

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• B2B account management & acquiring new customers in the assigned geography.
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• Candidate may be required to manage a team of Client Relationship Managers and ensure achievement of the team’s revenue targets and business objectives.
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• Effectively network and establish relationships with key account stakeholders, including understanding their business requirements.
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• Identify, sell, close, and manage potential opportunities within existing customer relationships.
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• Prospect sales opportunities from new customers to generate incremental revenue.
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• Build expertise in CRIF High Mark’s products & solutions, collaborate with subject matter experts to develop strategic solutions to address customer requirements.
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• Create use case-based sales pitches, derive inferences from aggregated data and identify business opportunities.
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• Build and manage a healthy sale pipeline in CRM.
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• Willingness to work in a dynamic environment and demonstrated self-driven behaviour towards increasing individual competence.
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Qualifications

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• Postgraduate; Preferably MBA in Sales & Marketing.
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Required Skills

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• 5+ years of experience in B2B BFSI Sales, relationship management at banks (retail or SME), or selling information services or information products (not software).
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• Fair understanding of the credit bureau solution and lending system in India.
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• Knowledge of sales / presales to banking, insurance or telecom clients + understanding of end customer lifecycle for these segments is preferred.
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• Understanding of technology, data analytics and IT systems is preferred.
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• Previous experience in Institutional Sales and Business Development activities such as opportunity assessment, lead generation and deal closure.
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• Proven track record of achieving sales targets and growing revenue through consultative selling.
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• Strong communication, organizational, verbal & written skills and demonstrated ability to build strong client relationships.
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• Proficiency in MS Office applications and other relevant software applications.
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• Flexibility to travel as needed.
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