Senior Analyst – Visitor and Event Coordinator

Key Responsibilities

Visitor & Guest Management

• Serve as the main point of contact for business visitors, senior leadership guests, auditors, and external stakeholders visiting the office.
• Coordinate with Building Management to facilitate visitor access, parking arrangements, entry permissions, passes, and other necessary requirements.
• Welcome guests at the reception area and ensure a warm, professional, and seamless arrival experience.
• Proactively manage and address all visitor needs throughout their time at the office.

Hospitality & Meeting Support

• Ensure meeting rooms are fully prepared, including seating arrangements, audio-visual setup, and required hospitality services.
• Plan and manage refreshments, working lunches, executive meals, and customized catering arrangements for visitors and leadership teams.
• Collaborate with internal teams to ensure meeting schedules and visitor arrangements are coordinated effectively.
• Provide on-site assistance during leadership visits, client meetings, business reviews, and audit engagements.

Stakeholder & Facility Coordination

• Partner with Housekeeping, Security, Reception, Cafeteria, IT, Facilities, and Building Management teams to ensure a smooth and efficient visitor experience.
• Coordinate with various internal departments to successfully deliver visitor services and event-related requirements.

Employee Engagement & Event Management

• Support the organization and execution of employee engagement activities, celebrations, wellness programs, and corporate events.
• Manage coordination with external vendors for catering, event arrangements, corporate gifts, branding materials, and hospitality services.

Administration & Continuous Improvement

• Maintain operational trackers, checklists, records, and supporting documentation to ensure effective service delivery.
• Collect feedback from stakeholders and implement continuous improvements to enhance the overall visitor and workplace experience.