Platform Administrator

Area(s) of responsibility

Job Title - Veeva Vault RIM Platform Administrator

Experience: 5–8 Years

Location: Offshore Any Birlasoft Location

Key Responsibilities

Platform Administration

• Administer and maintain the Veeva Vault RIM platform, ensuring high availability, security, and operational stability.
• Perform platform configuration, release management, and environment promotion activities.
• Support platform upgrades, configuration deployments, and regression validation.
  
  

Vault Configuration

• Configure and maintain Document Types, Object types, Fields, Picklists, Lifecycles, Workflows, Document Naming Rules, and Business Rules.
• Configure standard and custom business objects and document classifications.
• Manage Vault Configuration Packages and environment deployments.
• Configure document lifecycle states and state transitions.
  
  

Security & Access Management

• Configure and administer Role-Based Access Control (RBAC).
• Manage Security Profiles, Permission Sets, User Roles, Dynamic Access Control, Groups, and Domain Security.
• Provision and deprovision users and service accounts.
• Implement least-privilege access aligned with compliance requirements.
  
  

Metadata & Business Object Management

• Design and maintain metadata models supporting Regulatory business processes.
• Configure and manage standard and custom business objects.
• Maintain object relationships, reference fields, parent-child hierarchies, and object dependencies.
• Support metadata governance and data quality initiatives.
  
  

API & Integration Support

• Support integration using Veeva Vault REST APIs, Direct Data API, VQL, Export Document Versions API, and Audit Trail API.
• Configure and troubleshoot API integrations with enterprise applications and AWS cloud services.
• Support metadata extraction, document export, and archival initiatives.
• Monitor API usage and assist in performance optimization.
  
  

Migration & Archival Support

• Support document, metadata, audit trail, and business object extraction for migration and archival projects.
• Generate Vault Configuration Reports and Configuration Migration Packages.
• Validate migration completeness through reconciliation and metadata verification.
• Support system decommissioning activities.
  
  

Compliance & Validation

• Ensure platform configuration complies with GxP, 21 CFR Part 11, and internal quality standards.
• Support Computer System Validation (CSV), audit readiness, and inspection activities.
• Maintain configuration documentation, SOPs, and validation artifacts.
  
  

Platform Monitoring & Support

• Monitor Vault background jobs, integrations, and platform health.
• Troubleshoot platform configuration, security, and workflow issues.
• Provide L2/L3 production support and incident resolution.
• Collaborate with Veeva Support to resolve platform-related issues.
  
  

Preferred Skills

• Experience with enterprise migration or archival projects.
• Experience integrating Veeva Vault with AWS or other cloud platforms.
• Knowledge of Amazon S3, AppFlow, or middleware platforms.
• Familiarity with Agile delivery methodologies.
• Experience supporting regulated Life Sciences organizations.
  
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Life Sciences, or a related discipline.
• Veeva Vault Administrator Certification or Veeva Vault Configuration Certification (preferred).

Skills Required
Workflows, Business Rules