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Runwal Realty
Manager IT (Salesforce)Runwal Realty • Mumbai, Maharashtra, India
Manager IT (Salesforce)

Manager IT (Salesforce)

Runwal Realty • Mumbai, Maharashtra, India
5 days ago
Job description

Principal Accountabilities:

  1. Conducting business requirement workshops/trainings with business teams and communicating feasibility of requirements
  2. Integral & central role in finalization of Business Requirement Documents (BRDs) and conducting User Acceptance Testing (UAT) through business teams
  3. Executing SFDC developments and implementation of the same through working with IT vendors and internal business teams
  4. Coordinating with the Business Teams RDPL IT teams & Vendor IT teams to ensure timely and quality deliveries of IT solutions(Project Management)
  5. Development and adoption of business Dashboards on the SFDC platform
  6. Process enhancement through technology development across functions Pre-Sales Sales CRM FM Marketing
  7. Interact with various business user groups to increase user adoption and helping them use the Salesforce platform efficiently and effectively through training and refresher sessions
  8. Carry out all the above-mentioned tasks for applications other than Salesforce(SFDC)for the Pre-Sales Sales Marketing CRM FM functions
  9. Ensuring trainings are delivered on new applications to stakeholders.
  10. Issue resolutions within the TAT & will be responsible for ensuring seamless data integration with SAP
  11. User Manual prep alongside SOP documentation in conjunction with business teams
  12. Annual contract negotiation during renewals with enterprise application vendors

Performance Measure of Success:

Individual Accountability

Shared Accountability

  • SFDC developments as per mutually agreed timelines
  • Roll-out to all employees Consistent usage across users Scope definition Testing Support
  • Issue resolutions within the TAT & will be responsible for ensuring seamless data integration with SAP
  • Support for issue & error resolution Achieve TAT Provide User trainings Testing Support
  • Seamless continuity and stability of all integrations (SAP Realty portals Websites Landing Pages) done with enterprise applications
  • Accuracy of data Scope definition Testing Support

Key relationships:


Required Experience:

Manager


Employment Type : Contract
Experience: years
Vacancy: 1
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Manager IT (Salesforce) • Mumbai, Maharashtra, India

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