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QX Global Group
Customer Service RepresentativeQX Global Group • Mumbai, Maharashtra, IN
Customer Service Representative

Customer Service Representative

QX Global Group • Mumbai, Maharashtra, IN
4 days ago
Job description
Position: Compliance Officer This role is ideal for someone who is passionate about delivering excellent customer service while ensuring compliance in a fast-paced recruitment environment. Key Responsibilities: - Build and maintain strong client relationships by understanding and anticipating staffing needs. - Manage the full recruitment cycle: screening, matching healthcare providers to client orders, and scheduling assignments post-credential verification. - Maintain and audit Temporary Healthcare Provider (THP) credentials to ensure compliance. - Communicate effectively with clients and THPs regarding assignments, cancellations, and updates. - Collaborate with internal teams to resolve payroll and billing issues. - Analyze daily transaction reports and review weekly invoices for accuracy. Required Skills & Qualifications: - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Proficiency in handling multiple tasks in a dynamic environment. - High school diploma or equivalent required; a university degree is preferred. - At least one year of relevant experience in US Process. We look forward to hearing from you and hope you find this opportunity exciting! Shift - Mon to Fri - 9am to 6:30pm IST Office location is - Kanakia 215 Atrium, B Wing 10th Floor, Andheri – Kurla Rd, Hanuman Nagar, Andheri (E), Mumbai, Maharashtra – 400069
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Customer Service Representative • Mumbai, Maharashtra, IN

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