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Product Marketing Manager Self-Serve Decisioning Platform, Retail Business Services (RBS)Amazon Wood • Bengaluru / Bangalore, India
Product Marketing Manager Self-Serve Decisioning Platform, Retail Business Services (RBS)

Product Marketing Manager Self-Serve Decisioning Platform, Retail Business Services (RBS)

Amazon Wood • Bengaluru / Bangalore, India
7 days ago
Job description
Description

We are building Amazon's first horizontal self-serve decisioning platform — an intelligence layer that upgrades static rule-based systems into outcome-learning, context-aware decision engines. The platform serves multiple tenants across multiple organizations and domains, each with distinct adoption barriers, decision types, and stakeholder personas.

We are looking for a Product Marketing Manager to own and execute the adoption strategy for this platform. This is not a traditional marketing role — it requires equal parts strategic thinking, stakeholder management, and hands-on execution in a highly technical, multi-org environment where trust is earned

Key job responsibilities

Demand Generation & Awareness

  • Design and execute proof-led marketing campaigns that move system owners from unaware to actively considering the platform
  • Create compelling experiential demos, case studies, and proof-point collateral grounded in production data
  • Drive multi-tenant, multi-org awareness across diverse personas: system owners, engineering leads, domain SMEs, and senior leadership sponsors

Adoption Funnel Ownership

  • Own the full adoption funnel: awareness → consideration → prototyping → onboarding → live
  • Identify and address persona-specific barriers at each stage — awareness and perceived ROI at the top, data readiness and bandwidth commitment in the middle, trust and governance at launch
  • Build and maintain tenant pipeline visibility — track where each prospect is in their lifecycle and what moves them forward

Go-to-Market Execution

  • Develop and iterate on messaging and positioning that resonates with technical and non-technical stakeholders across multiple organizations
  • Create onboarding enablement assets: tenant-facing toolkits, self-serve assessment guides, workshop playbooks, and experiential prototyping materials
  • Partner with product, science, and engineering teams to translate platform capabilities into customer-facing value narratives

Cross-Org Stakeholder Management

  • Navigate complex multi-persona commitment structures (builder, system owner, sponsor) across organizational boundaries
  • Build relationships with decision-makers in prospective tenant orgs and drive them through consideration cycles
  • Work closely with UDE organizations to align defect-driven demand with platform onboarding pipeline

Measurement & Iteration

  • Define and track adoption metrics: funnel conversion rates, time-to-onboard, awareness penetration, pipeline quality
  • Run experiments on messaging, channels, and engagement tactics — iterate based on data
  • Report adoption health to platform leadership with actionable insights

Basic Qualifications

  • 5+ years of professional non-internship marketing experience
  • 5+ years of product or program management, product marketing, business development or technology experience
  • Experience communicating technical concepts and processes using clear, simple language and visuals
  • Experience driving demand and managing a customer funnel across multiple channels
  • Experience in building and driving adoption of new tools
  • Experience marketing horizontal platforms or developer/infrastructure tools to internal or external enterprise audiences
  • Demonstrated ability to drive adoption in multi-stakeholder environments where the buyer ≠ the user ≠ the sponsor

Preferred Qualifications

  • Experience in platform adoption within large-scale technology organizations (internal platforms, SaaS, or enterprise tooling)
  • Familiarity with ML/AI product marketing — ability to credibly engage with science and engineering teams
  • Experience with multi-tenant platform economics and self-serve go-to-market models
  • Background in change management or organizational adoption (navigating trust barriers, consideration cycles, cross-org alignment)
  • Data-driven mindset: comfortable with funnel analytics, cohort analysis, and experimentation frameworks
  • MBA or equivalent experience in product marketing strategy

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ADCI - BLR 14 SEZ - F07

Job ID: A10454690


Skills Required
case studies , Stakeholder Management, Demand Generation
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Product Marketing Manager Self-Serve Decisioning Platform, Retail Business Services (RBS) • Bengaluru / Bangalore, India

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